Business Analyst

We are seeking an experienced and energetic, forward-thinking professional to join our Information Technology group in Prague. As part of that team, you will be helping with the design and adoption of our Market Access and Revenue Management team. 

The role entails working with Business partners as well as IT stakeholders across different countries. The role will be working primarily within the Market Access and Revenue Management team.  

In addition, you will be responsible for the creation of business requirements to ensure system functionality and design meets business needs as well as alignment to the core platform objectives. Another objective of the role will be the expectation to work across platform teams to ensure to ensure that implementations are considered both from upstream and downstream impact. To achieve this, there needs to be alignment with various teams and will require domain knowledge in Agile environment. 

You will have the opportunity to partner with regional and global teams to leverage existing solutions and platforms and help identify and evaluate new capabilities for inclusion in our key markets.    

We are seeking professionals with the following qualifications, skills, and experience: 

Must have. 

Education:  MSc. Degree or BSc. Degree. 

5+ years of relevant experience in a similar Business Analyst / IT Project Management role 

3+ years of experience as a Product Owner and Agile methodology 

Strong analytical and organizational skills. 

Motivated team player with excellent interpersonal skills 

Experienced with Agile development process (Product owner role preferred) 

Experienced in obtaining and documenting business and functional requirements. 

Excellent client interaction skills both in a formal meeting environment as well as in informal one-on-one meetings 

Experience with developing business cases (preferred) 

Experience with business process modelling and analysis. 

Strong problem-solving skills. 

Project management skills in IT projects with solid SDLC practices 

Systems testing processes and procedures. 

Systems documentation – technical and user 

Experience in Website development projects (not necessarily as a developer) 

Preferred 

Experience with customer facing systems would be preferable. 

Have participated in, or be familiar with, Agile (Scrum) project methodology and practices. 

Ability to work both independently and collaboratively. 

Knowledge of CRM tools would be advantage. 

Superior written, listening, communication and influencing skills. 

The ability to advocate new ideas, even when risks are involved. 

Primary job responsibilities include: 

Work within the Market Access and Revenue Management IT team and business teams to deliver capabilities to business clients. 

Facilitate discussions/workshops with business partners to understand current and future state business processes/requirements. 

Actively promote the patient support domain including our current product portfolio 

Drive business process design through the application of Six Sigma and other operational excellence techniques. Document and verify business process flows and business requirements. Verify solution’s alignment with requirements and MSD IT architecture. 

Develop an understanding of our customer facing teams’ needs and ensure our platforms deliver immediate and long-term capabilities. 

Responsible for documenting system operating procedures 

Keep abreast of new technologies, methodologies, industry practices and standards.