Client Care Specialist with French

We are looking for dedicated and responsible Client Care Specialists with French and English language for a significant, stable, international company in Prague to provide high-end customer care in a field of medical devices. You will have a chance to be part of a modern SSC and to participate in setting up processes and procedures.

What will be your key responsibilities:

  • providing support to customers via phone and email
  • handling product and service complaints and queries
  • responsibility for correct order handling and customer data maintenance
  • proving basic product support
  • implementation of processes and procedures related to Customer Care
  • promoting current campaigns and offers
  • cooperation with sister companies

What experience should you have:

  • 2-3 years of experience in customer service field or similar
  • fluent French and English
  • knowledge of SAP is big advantage
  • excellent communication skills and pro-client orientation
  • computer skills
  • sense of detail, positive attitude, stress resistance

What do you get in return:

  • 25 days of vacation
  • 4 sick days
  • cafeteria system
  • contribution to pension plan
  • contribution to healthcare
  • meal vouchers
  • Multisport card
  • language courses and other paid courses
  • home office possibility
  • international friendly environment
Mám zájem o tuto pozici

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