Client Care Specialist with French
We are looking for dedicated and responsible Client Care Specialists with French and English language for a significant, stable, international company in Prague to provide high-end customer care in a field of medical devices. You will have a chance to be part of a modern SSC and to participate in setting up processes and procedures.
What will be your key responsibilities:
- providing support to customers via phone and email
- handling product and service complaints and queries
- responsibility for correct order handling and customer data maintenance
- proving basic product support
- implementation of processes and procedures related to Customer Care
- promoting current campaigns and offers
- cooperation with sister companies
What experience should you have:
- 2-3 years of experience in customer service field or similar
- fluent French and English
- knowledge of SAP is big advantage
- excellent communication skills and pro-client orientation
- computer skills
- sense of detail, positive attitude, stress resistance
What do you get in return:
- 25 days of vacation
- 4 sick days
- cafeteria system
- contribution to pension plan
- contribution to healthcare
- meal vouchers
- Multisport card
- language courses and other paid courses
- home office possibility
- international friendly environment
Manuvia Expert Recruitment
Prague
By agreement
