Disaster Recovery Engineer

Are you passionate about adapting to new technologies and environments while ensuring resiliency and continuity? Are you looking forward bringing the next level of IT Service Continuity Management (ITSCM) into a large organization and contribute to better resilience in one of the leading Reinsurers in the world?
You might be interested in this new role for the service centre in Bratislava.

What will be your key responsibilities:

Your role as Disaster Recovery Engineer will support the ITSCM squad to shape our group-wide DRM program establishing best practice DR measures. You will be central to the core decisions in developing and applying DR testing concepts and roadmaps. This will include group-wide collaboration with tech domain teams in order to investigate what DR capabilities are available, and how it can be best leveraged.

In your role, you:

  • Closely collaborate with Business and Tech Domains to coordinate and ensure adequate DR measures.
  • Apply Cloud Engineering and Architecture Insights to Disaster Recovery program and evaluate new technologies supporting DR measures in scaled and automated environments.
  • Analyse, evaluate, and determine arising InfoTech trends and needs for ITSCM and DR capabilities
  • Develop and design testing concepts to cater for DR technology and responsibility shifts (continuous testing, synthetic user transactions, SaaS, Infrastructure as Code).
  • Foster E2E IT Value Chain understanding on DR Capability in IT Solution architecture in a multi-vendor and multi-cloud environment.
  • Establish Dependency View for ITSCM Relevancy and evaluate IT Systems for recovery prioritization and phases.
  • Consult with IT Owners on compliant service designs, adhering to DR requirements
  • Act as technical advisor to support our customers in the functional search for new ideas and solutions and support the product owner as the interface to our technical teams.

You will grab a seat in the team of Cognitive Service Management - which brings together insights from multiple sources to centralize and automate our resiliency capabilities as well as driving service governance and optimizing service operation processes.
The Squad for IT Service Continuity Management (ITSCM) is a growing multi-national team, spread currently over Slovakia, Switzerland, and India.

We develop and maintain capabilities to mitigate the risk of unavailability and to restore critical IT Services in the event of a major disruption, enabling a prioritized recovery with minimal impact to company's business processes.

We want to achieve this mission by:

  • Maintaining an effective ITSCM framework providing group-wide direction, implementation oversight, and advice, supporting BCM, safeguarding mission-critical services.
  • Partnering up in trusted relationships with Group and Business Domain teams, presenting a central entry point for ITSCM guidance.
  • Implementing sustainable DR oversight, strategies, plans, trainings and tests, whilst ensuring these are successfully embedded and maintained within the organization.

Our Team is passionate about their work and is supporting and promoting a feedback culture based on agile values, fully supporting and empowering our Squad members on their journey of delivering impactful value.

What experience should you have:

We would gladly meet you if you possess:
  • One to three years' experience in supporting disaster recovery as well as disaster recovery plan testing (emergency response, IT recovery support and business resumption procedures).
  • Ability to work in virtual, disparate, cross-functional teams without direct authority
  • Technical breadth and depth in IT systems overall (storage, connectivity, middleware, cloud platforms and products).
  • Ability to look at problems from multiple perspectives.
  • Identify and act on opportunities for continuous improvement and actions that improve enterprise resilience.
  • Understanding in the thread-offs of different solutions and standard methodologies with regards to resiliency, reliability, and availability.
  • Experience in developing technical requirements for BCP / DR Plans
  • Good understanding and applied expertise in DR Testing concepts
  • Passion about Agile principles and are excited to embed them into your daily work
  • "CAN DO" mentality and willingness to learn new technologies to continuously upskill
  • Ability to prioritize and apply sound commercial judgment
  • English proficiency is a must
  • DR relevant certifications a plus (CBCP, DRCS, BRCCI)

What do you get in return:

What could you get excited about when being hired?
  • Flexible working time and home office policy
  • Training & Development opportunities
  • Extra 5 vacation days per year
  • Sick days – up to 6 per year
  • Public transport allowance (50%)
  • Fully-covered lunch allowance irrespective of how many days they worked in a given month
  • Referral bonus
  • Program focused on subsidizing certain carbon-reducing investments (such as bicycles, home appliances, etc.) made by employees by reimbursing 50% of the product price
  • Free fruits & beverages
  • Volunteering activities
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