Group Gaming Operations Controller

Fortuna has become an established brand among customers within just a few years. We became a proud international Family of companies carrying Fortuna Entertainment Group from the first betting shop. We want to go further and be known for having the best tech departments offering our employees the usage of modern technologies and being part of many exciting projects. Our new home is the remarkable Churchill II building, which has a view of Prague. Every detail underlines the company's corporate culture and represents our values. We make every decision and measure every outcome based on our values. Therefore, we focus on keeping accountability, boldness, and customer-centricity at the heart of our philosophy. The workplace layout is 100% ecological, providing ideal conditions for everyday work. We all work as one team and treat each other with respect, openness, a sense of honour, and respect for individual and cultural differences.

Do you want to be one of us?

FEG is currently looking for a new member to join our product development department as a Group Gaming Operations Controller. We are searching for a candidate who is passionate about gaming and online casinos and has strong attention to detail, as well as the ability to optimize product operations. In this position, you will be responsible for overseeing the Casino and Gaming product operations in various markets and channels. Your main objectives will be to ensure the products' functional integrity and drive commercial optimization through collaboration with local Marketing and Product departments.

• Oversee content build-up and launch process across markets to orchestrate the optimal commercial impact of new content introductions.
• Ensure that promotional banners and content placements are optimised and relevant to customers across channels.
• Test game functionality, configuration and navigation across channels according to set schedules.
• Review Gaming and Promotional User Journeys and make recommendations to our UI/UX departments.
• Interpret performance and behavioural KPIs for customer journeys and articulate narratives to the team and stakeholders on key trends and drivers.

• Previous hands-on experience from regulated multi-jurisdictional gaming operations, demonstrating a comprehensive understanding of industry best practices.
• Proven project management skills, enabling to oversee and coordinate complex content launches and promotional campaigns.
• Proficiency in English, allowing to collaborate with international Teams and stakeholders effectively.
• A solid, mature professional with keen business acumen, well-versed in gaming and promotions and driven to achieve operational excellence.
• Business partner mindset, fostering collaborative relationships across teams to drive performance.
• Strong analytical skills to interpret performance data, identify trends, and make data-driven decisions to optimise gaming activities.

• Variable compensation bonus.
• Five weeks of holidays.
• Flexible working hours and home office.
• Individual career development plan.
• Meal allowance and Cafeteria Benefit System (universal vouchers for sport, culture, travelling, and health).
• Special offers and discounts from our partners (Dr.Max, Datart, Škoda Auto).
• Various events for employees (tickets for sports events, Well-being programs, workshops, conferences).
• The gym (open 24/7).
• An informal environment with no dress code.
• Fresh coffee by our Barista, fruit Mondays.
• Modern offices in the Churchill office complex with views of Prague castle.