IT and SRE Technician (Level 1) - Budapest

Meet Chemaxon:

Chemaxon is a science-driven chem- and bioinformatics company. We provide a variety of software solutions for companies and end-users mostly from the pharmaceutical and biotech industry.

About this opportunity:

The IT and SRE Technician plays a key role in problem-solving; providing valuable support for people in Chemaxon. He/she strengthens the collaboration between development and IT operations being in close connection with the IT and SRE teams.

What will be your key responsibilities:

Responsibilities:

Support all company employees and technology including but not limited to software, hardware, AV equipment, computers, and mobile devices.
Manage daily ticket queues and tasks while following standard operational procedures.
Manage and deploy hardware, accessories, and software for users and teams.
Provision/deprovision users and manage their permissions in various systems.
Assist with employee onboarding and offboarding tasks.
Manage and deploy computer and service upgrades.
Complete basic repairs on defective equipment or manage their warranty service.
Carry out basic procurement activities of ordering computers, peripherals, mobile devices, software licenses, etc.
Register and maintain financial assets in an asset inventory through their lifecycle.
Collaborate with IT and SRE teams to improve the support experience of Chemaxon employees.
Collaborate with Finance or Procurement in case of ordering, selling, donating, etc. devices.
Collaborate with Office Management in order to keep the office’s IT equipment running.

What experience should you have:

Fresh graduates are welcome to apply.
Ability to follow written documentation.
Ability to understand and gather information on technical issues.
Ability to solve technical issues or make a call on escalation.
Familiarity with desktop or server administration tasks (Windows, macOS, Linux).
Familiarity with using ticketing systems.
Great communication skills.
Good command of English.

Further experience that might be beneficial:

Experience with Unix/Shell scripting.
Experience with programming languages.
Experience with relational databases or NoSQL.
Experience in authentication/authorization.
Experience in managing ticketing systems.

What do you get in return:

Competitive salary in an innovative company.
To be a part of a young, creative and progressive team.
Pleasant and homely atmosphere: leisure and recreation area, playing corner for children.
Yearly training budget supporting your professional development.
Yearly user conference with social programs.
Everyday use of English in a multicultural environment.
Continuous learning opportunities.

Mám zájem o tuto pozici

Poslat nabídku na e-mail

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