Technical Specialist - MacOS specialist

User Experience Services, Device Management and Analytics includes a full portfolio of workplace services and features. We take full responsibility for a productive IT workplace and delivers high quality in user experience. The Apple product portfolio is built on JAMF management tool.
We maintain all Apple platforms (OS X / mac OS / iOS) and deliver any applications. Today we have a leading position in the IT workplace area and are ready to take the end-user experience to the next level.

What will be your key responsibilities:

  • you will work on operational tasks on appointed customers and be active in parallel projects deliveries
  • you will lead or participate on Transition projects of new customers to EUS Apple continuous service
  • implementation and configuration of JAMF management tool and its proactive monitoring and maintenance
  • setup and integration of Device Enrollment Program (DEP) and Volume Purchase Program (VPP)
  • develop and utilize automation using Apple scripts
  • troubleshooting - investigation and problem solving on Apple end devices
  • knowledge transfer within Apple team members and newcomers

What experience should you have:

We expect you to have:
  • EN language skills on B2 level or higher (communication in English on a daily basis)
  • Knowledge and experience with Apple Device Mgmt.
  • EDU OS X / mac OS / iOS experience
  • Knowledge of Bash, Apple Scripts, DEP, VPP

Advantage to have:
  • Apple Certification ACSP
  • Experience with other management tools: SCCM + Parallels / FileWave / AirWatch
  • Certified Jamf Admin or Certified Casper Admin

What do you get in return:

  • Contract is for an indefinite period of time > we count on you!
  • work partially or completely remote > work from wherever it suits you
  • extra holidays > we have 25 days off plus 2 sick days.
  • we contribute from 10 400 CZK per year > you name it. Choose from contributions for pension and life insurance, sports, culture, health, travel or education in the cafeteria.
  • educate yourself > we regularly organize and pay for IT courses, certifications, language training and personal development courses
  • 77 Kč meal allowance on top of your salary
  • reward for a new colleague > refer another colleague to us and get up to 80,000 CZK
  • we'll support you when you're sick > for colleagues who are seriously ill for a long period of time, we contribute to sick pay in excess of the law
  • extra work is appreciated > when overtime is needed, we pay more than the law requires
  • stay fit and fresh > in Ostrava, use the free fitness facilities in the building, in other locations, do sports with Multisport
Nordic culture > at Tietoevry, we believe in you. No one is breathing down your neck and checking every minute of your work. We are friendly and open.
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