The BCO Service Hub is a trusted partner for ensuring the operational stability of our company. Our mission is to enhance IT system availability by providing customers with processes, methods, and tools tailored to their needs.
Our portfolio encompasses:
- Comprehensive monitoring solutions
- Development services
- Centralized ITIL process support (e.g., Incident Management, Change Management, Lead Problem Management)
- 24x7 Business Monitoring
These processes generate vast amounts of logs, data, and metrics. Our goal is to harness this data through innovative, in-house solutions that leverage big data, analytics, AI, and other technologies. These solutions empower our operational teams by providing deep insights, identifying weaknesses, and preventing future outages through advanced correlation and analysis.
To support this mission, we build robust, scalable, and cost-optimized solutions on AWS and GCP, leveraging their extensive range of services and capabilities.