Customer Finance Senior with Croatian - Brno/Bratislava

Responsibility for E2E complex Customer Finance value streams and financial accounting in line with local law, accounting principles and ICS. Holder of the position owns the monthly closing process, may oversee multiple entities with various local currencies. Coordinates and processes Customer Finance / Accounts receivables activities for one or various companies within Deutsche Telekom Group.

The role requires 2x a week visit of Bratislava office or relocation to Bratislava, Slovakia (relocation budget of 1500 EUR available).

What will be your key responsibilities:

The role owner is responsible for completeness and correctness of all Customer to cash value streams and subprocesses (credit risk, invoicing, payment processing and analytics, collection management, dispute management and others) in line with agreed standards (SLA/KPIs), according to finance and customer experience standards
Coordination and overseeing of team responsibilities based on operational priorities and daily agenda
Analyze operative and technical issues, propose solutions and support implementation of corrective actions.
Oversees and ensures regular reconciliation activities, incl. balance sheets reconciliation
Assumes responsibility for E2E Accounts receivables processes for one/multiple NatCos –ensuring their adherence to local policies and legislation
Ensures quality resolution of receivables queries from NatCo business and other functions
Identification and resolutions of inconsistencies in customer finance and accounting process
Active coordination of monthly / quarterly / yearly /ad-hoc closing activities with other streams and functions
Ensuring quality via internal controls processes (ICS), including their design and maintenance, collaborating with internal and external auditors
Proactive resolution of possible differences and inconsistencies with respective partner in DT/NatCo (Finance/Business/Controlling)
Devising concepts and rules for the introduction of IT solutions aimed at harmonizing, standardizing, and automating processes
Measures performance (KPI), proposes and ensures improvements, suggests mitigation measures, proposes changes if necessary
Coordinates relevant internal and external stakeholders to ensure all responses, documents are received on time and closing process and quality of financial statements are not misstated
Independent performing of high-complex tasks in Accounting/CUF area
Active identification of areas for process improvements, simplification and automation
Preparation of various reports and analyses
Communication with the internal / external customers & 3rd parties
Independent performing of assigned tasks and other ad-hoc and tasks
Takes ownership for and steers projects within function area
Fosters team work and efficient collaboration within the team
Ability to cover and deputize within the team and across teams in the department
Support of team and management in decision making process

What experience should you have:

Education: Secondary school with school-leaving examination or University degree (Bachelor or Master) in Economy/Accounting/Finance/Banking and/or 5+ years of relevant work experience in the field
Working knowledge of GAAP, IFRS standards is and advantage

Language knowledge:

Croatian/Serbian – fluent
English – B2 or higher
Slovak/Czech – fluent

PC skills:

Expert in MS Excel, SQL, or Python
ERP platform advanced (SAP or other)
SALESFORCE, INTAACT, SMART, JIRA, Knowledge base
PowerBI, Microstrategy or other performance visualization dashboards

Other skills:

Understanding of accounting principles, related laws and regulations in Croatia republic
Previous experience with cash collection, customer risk assessment and customer experience facing role
Excellent interpersonal and communication skills
Interest in knowledge developement in Finance area
Ability to plan and organize work,
Independet identification of priorities
Structured and independent work approach and analytical skills
Responsibility and attention to details
Adaptability and flexibility
Ability to work under pressure

I want to apply

Send offer to e-mail

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