E-Commerce Manager

We are looking for people believing that a good idea sells

Our multinational teams work mainly throughout Europe and the Middle East. We want to be original and disruptive not only in our core business but also in our brand communication. But we are always aware of local and cultural specifics. 

Do you have experience working in a corporation or have you spent a few years in full-service or boutique advertising? In a startup? Join the unique environment of a global venture-building company.

As and a Category Manager for our toys industry client, you will be responsible for developing and implementing strategies to enhance client's online presence, optimise the customer shopping experience, and increase overall sales. The ideal candidate will have a deep understanding of the e-commerce landscape, a passion for toys, and a proven track record of success in managing and growing online sales channels.

The core qualities of Category Manager

• Proven experience as an E-commerce Expert, preferably in the toys industry.
  
• Strong understanding of e-commerce platforms, digital marketing, and online consumer behaviour.
• Excellent analytical and problem-solving skills.
• Familiarity with web analytics tools and e-commerce KPIs.
• Creative mindset with a passion for the toys industry.
• Essential English Language skills; German, Spanish or French is desirable

Why join Creative Dock Group

We are proud of our informal atmosphere. We maintain a flat structure and the working environment is shaped around project teams. We believe in career development. All that matters are your skills and desire to learn more. No diploma will ever secure you a place at Creative Dock.

What we need from Category Manager

• Develop and execute comprehensive e-commerce strategies to drive online sales growth.
• Stay abreast of industry trends and implement best practices to enhance the online shopping experience.
• Oversee the day-to-day operations of the e-commerce platform, ensuring a seamless and user-friendly experience.
• Collaborate with the IT team to implement website updates and improvements.
• Manage product listings, ensuring accurate and compelling product descriptions, images, and pricing.
• Implement merchandising strategies to highlight key products and promotions.
• Collaborate with the marketing team to execute online marketing campaigns, including CRM, SEO, SEM, and social media.
• Monitor and analyse digital marketing performance, making data-driven recommendations for improvement.
• Optimise the online customer journey to maximise customer satisfaction and loyalty.
• Address customer inquiries and concerns promptly, maintaining a positive brand image.

Equal Opportunity Employer

Creative Dock is an equal-opportunity employer and is committed to diversity and inclusion in the workplace. We celebrate diversity and are committed to creating an inclusive environment for all employees.

We only work on projects that we personally believe in and products that transform people’s lives in a positive way. Are you interested?

Creative Dock

We believe that ideas matter.

Our core business is creation by doing.

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