Field Service Engineer - Milling

- Reliable and timely installation and commissioning of 3- and 5-axis milling machines to the end customer.

-Provide on-site service works, consultations.

- Regular service support at site.

- Regular customer training at site.

- Perform hands-on on-site troubleshooting and failure analyisis at the customer site.

- Provide high level technical support to external customers at their location.

- Provide on-site training to the customers.

-  Help to maintain most up-to-date service information in the internal company database.

- Timely and professionally handle service calls and issues arising from the field service visits.

-  Timely complete and submit all required paperwork.

- Communicate with the customer to ensure satisfaction and implement any necessary corrective actions.

-  Proactive communication, collaboration and offering of high level of the Services across the company.

-  Warehouse management – parts, tools – acc. to company standards.

-  Fulfil necessary actions set by superiors and internal partners across the whole company

structure.

-  Comply with all company rules and regulations.

- Professional education in Mechanics or Electronics.

-  Over 5 years’ experience in machine tools repair services or similar.

-  Deep knowledge in the field of mechanical engineering.

- Excellent manual skills, ability to execute complex mechanical repair and maintenances.

- Experience with CNC controls as well as know-how in dealing with.

- Hydraulic and pneumatic components (experience with Fanuc CNC controls is preferred).

- Strong service and customer orientation as well as high flexibility.

- Independent, precise and analytical way of working.

- Knowledge of English language.

- 100% willingness to travel.

 - Interesting financial compensation.

-  An independent and responsible role.

- Regular training.

- 5 weeks holiday.

- Company car.