About Eleveo
Eleveo a.s. is a leading provider of innovative software solutions designed to empower Contact Centers worldwide. Our flagship platform enables organizations to record, analyze, and improve customer interactions by leveraging advanced tools for self-evaluation, quality management, and customer feedback analysis.
Founded with a vision to transform customer service experiences, Eleveo combines deep industry expertise with cutting-edge technology to help businesses enhance operational efficiency, improve agent performance, and elevate customer satisfaction. Our solutions support omnichannel environments, integrating voice, chat, email, and social media channels to provide a holistic view of customer interactions.
With a global client base spanning multiple industries, Eleveo emphasizes reliability, scalability, and innovation in all our offerings. We foster a culture of continuous improvement, collaboration, and agile development, ensuring our platform evolves alongside the fast-changing needs of modern Contact Centers.
Headquartered in Prague, with offices in Slovakia and the USA, Eleveo is proud to be a part of the global digital transformation movement—helping businesses turn customer insights into actionable improvements and lasting competitive advantage.
To learn more about our products and vision, visit our product page.
About team
Team Omega is responsible for integrating with Contact Center as a Service (CCaaS) providers and collecting contact center–related data for use in Eleveo applications (Workforce Management, Workforce Optimization) and analytics. The ultimate goal is to provide easy-to-setup integration with customers’ cloud contact center systems and provide a seamless experience for data transfer.