What will you do
As a Lead Operations Engineer, you will be responsible for supervising teams, updating incident statuses, and implementing changes to uphold key performance indicators (KPIs). This role requires proactive problem-solving and effective collaboration with product owners and engineering teams to agree on service creation and lifecycles. This involves receiving requests for new services, updating existing services, and providing consultation on changes and differences. Additionally, you will be expected to lead and coordinate technical discussions to achieve successful solutions.