Operational Excellence Manager
The role of an Operational Excellence Manager is tasked to create a 3 to 6 month continuous improvement roadmap in a given domain and navigate local teams to execute it. He is responsible for implementation of group standards and gradual improvement of a set of input metrics.
The role requires leadership skills, extensive experience in the operations domain, good communication, project management basics and structured and analytical mindset.
What will be your key responsibilities:
Prepares 3 to 6 months continuous improvement roadmap
Navigates and coaches local team from assigned domain
Makes sure all local teams follows defined best practice
Looks for quick wins, provides insights for long term projects
Tracks key input metrics, helps to identify root causes for short comings and follows implementation of fixes
Analyse data to identify constraints, gaps and opportunities
Visualise processes with process maps (VSM)
Operations roadmap:
Owning continuous improvement roadmap in a given domain
Participation on innovation operations road map creation
Participate on definition of business cases and design of process improvements
Support implementations of group projects, ownership of selected projects
Leads communication of local teams with group ops functions
Create and maintain management of change documentation and user manuals
What experience should you have:
English on a level of business communication, both written/spoken
+3 years of experience in operations in a role with ownership of a given domain / project or program results
Leadership skills: ability to lead & coach local functions
Very good communication skills
Structured, analytical thinking
Advanced user level of any data tool (Excel, Tableau, Metabase, Access…)
Project management skills (planning/execution/control of a plan in given domain)
Willingness to travel 2-3 days in week, 1-2 days a week in office with group operations team
Nice to have:
Experience with e-commerce, grocery, same-day delivery, JIT
Any Six Sigma and/or project management certification
Knowledge of SQL / statistical software / BI software
What do you get in return:
Exciting job with essential impact on customer experience and company results
Work in an international team of top experts
Leading key programs enabling Rohlik operations to grow and scale up
Close collaboration with innovation teams
Freedom to achieve given targets
Development plan & potential to grow within company structure
Competitive salary
