QA Engineer - Kernel

ABOUT ELEVEO

Eleveo a.s. is a leading provider of innovative software solutions designed to empower Contact Centers worldwide. Our flagship platform enables organizations to record, analyze, and improve customer interactions by leveraging advanced tools for self-evaluation, quality management, and customer feedback analysis.

Founded with a vision to transform customer service experiences, Eleveo combines deep industry expertise with cutting-edge technology to help businesses enhance operational efficiency, improve agent performance, and elevate customer satisfaction. Our solutions support omnichannel environments, integrating voice, chat, email, and social media channels to provide a holistic view of customer interactions.

With a global client base spanning multiple industries, Eleveo emphasizes reliability, scalability, and innovation in all our offerings. We foster a culture of continuous improvement, collaboration, and agile development, ensuring our platform evolves alongside the fast-changing needs of modern Contact Centers.

Headquartered in Prague, with offices in Slovakia and the USA, Eleveo is proud to be a part of the global digital transformation movement—helping businesses turn customer insights into actionable improvements and lasting competitive advantage.

To learn more about our products and vision, visit our product page.

ABOUT TEAM

Team Kernel is at the core of Eleveo’s platform engineering, responsible for designing, developing, and maintaining the infrastructure that powers our cloud and on-premises solutions. The team handles the full infrastructure lifecycle—from provisioning and configuration management to system upgrades, automation, and operational support—ensuring high availability, scalability, and security.

Our technology stack includes AWS cloud services, Kubernetes orchestration, Docker containers, and Linux-based environments. We leverage modern DevOps and SRE practices such as infrastructure as code (Terraform, Ansible), CI/CD pipeline optimization, centralized monitoring, and automated testing to build reliable and maintainable systems.

Kernel’s mission is to provide a stable, performant, and future-proof platform foundation that enables fast and efficient delivery of Eleveo’s products. By abstracting infrastructure complexity and focusing on automation and resilience, the team empowers development teams to innovate confidently without compromising system integrity.

What will be your key responsibilities:

You will

Design, develop, and maintain automated tests focused on infrastructure, deployment processes, and component integration in both cloud and on-premise environments.

Collaborate closely with platform engineers to ensure the quality and reliability of solutions running in Docker containers, Kubernetes clusters, and AWS cloud infrastructure.

Automate validation of infrastructure and system components using tools/languages like Ansible, Terraform, Python, or Bash.

Analyze application deployments and infrastructure under various conditions (performance, scalability, fault tolerance) and evaluate their stability and efficiency.

Create and manage test strategies and scenarios with a focus on integration and regression testing — especially for infrastructure tools and environments maintained by the platform team.

Work within a CI/CD pipeline and contribute to improving test automation across the delivery process.

Ensure infrastructure and deployment tools meet Definition of Done (DoD) criteria and internal quality standards.

Actively contribute to the improvement of the development and testing environment, proposing automation and process optimizations.

Represent the perspective of stability and operational readiness throughout development and testing — not only from the end-user point of view, but also from the perspective of administrators and DevOps engineers.

What experience should you have:

We need

Must-have:

  • 2+ years of experience with system automation or infrastructure testing
  • Hands-on experience with Kubernetes and AWS
  • Proficiency in automation and scripting using Ansible, Terraform, Python, Bash or similar IaC and configuration tools
  • Experience working with version control systems (preferably Git)
  • Basic understanding of databases like PostgreSQL
  • Proficient in Linux environments and command line
  • Knowledge of cloud-native application deployment and platform services
  • Working proficiency in English (used as the company’s primary language)
  • Experience with integrated testing approaches in continuous flow environments

Nice-to-have:

  • Experience with Elastic or ArgoCD
  • Familiarity with test management tools (e.g. creating test cases, test suites)
  • Exposure to Java/Kotlin (our UI test suite uses Selenide – Java-based)

What do you get in return:

  • Creative environment with a strong sense of ownership, living agile
  • Architecting a solution in a fast-growth industry (high scalability, fault resiliency…)
  • Flexible home-office policy
  • Flexible working hours – based on agreement with the team
  • Global multinational environment; headquarter in Prague, and offices in Slovakia, and the USA
  • Open and transparent environment
  • Competitive salary
  • Team events – company breakfasts, team building
  • Budget for training and conferences, internal knowledge share sessions
  • Trainings - courses across tech, business, leadership, and wellness are paid after agreement with your manager
  • Focus time – dedicated time for education, experiments, or working on open-source projects
  • Look at the list of benefits

I want to apply

Send offer to e-mail

More positions in category Information Technology, region Košice

DevOps Expert - BA

  • DEUTSCHE TELEKOM SK
  • Bratislava
  • 2 700 EUR/m

At Deutsche Telekom, we are a dynamic and innovative team dedicated to pushing the boundaries of technology. We thrive on collaboration, creativity, and tackling new challenges. We are currently…

DevOps Expert - BA

DevOps Expert - KE

  • DEUTSCHE TELEKOM SK
  • Košice
  • 2 700 EUR/m

At Deutsche Telekom, we are a dynamic and innovative team dedicated to pushing the boundaries of technology. We thrive on collaboration, creativity, and tackling new challenges. We are currently…

DevOps Expert - KE

Marketing Manager (A856)

  • IT match
  • Hybrid
  • 2 500 - 3 000 EUR/mes

Vieš si predstaviť pracovať pre rôzne odvetvia ako sú  zdravotníctvo, fintech či iGaming? Máš skúsenosti s technickýcm poradenstvom?Staň sa členom marketingového tímu technologickej šičky venujúcej…

Marketing Manager (A856)