ABOUT ELEVEO
Eleveo a.s. is a leading provider of innovative software solutions designed to empower Contact Centers worldwide. Our flagship platform enables organizations to record, analyze, and improve customer interactions by leveraging advanced tools for self-evaluation, quality management, and customer feedback analysis.
Founded with a vision to transform customer service experiences, Eleveo combines deep industry expertise with cutting-edge technology to help businesses enhance operational efficiency, improve agent performance, and elevate customer satisfaction. Our solutions support omnichannel environments, integrating voice, chat, email, and social media channels to provide a holistic view of customer interactions.
With a global client base spanning multiple industries, Eleveo emphasizes reliability, scalability, and innovation in all our offerings. We foster a culture of continuous improvement, collaboration, and agile development, ensuring our platform evolves alongside the fast-changing needs of modern Contact Centers.
Headquartered in Prague, with offices in Slovakia and the USA, Eleveo is proud to be a part of the global digital transformation movement—helping businesses turn customer insights into actionable improvements and lasting competitive advantage.
To learn more about our products and vision, visit our product page.
ABOUT TEAM
Team Kernel is at the core of Eleveo’s platform engineering, responsible for designing, developing, and maintaining the infrastructure that powers our cloud and on-premises solutions. The team handles the full infrastructure lifecycle—from provisioning and configuration management to system upgrades, automation, and operational support—ensuring high availability, scalability, and security.
Our technology stack includes AWS cloud services, Kubernetes orchestration, Docker containers, and Linux-based environments. We leverage modern DevOps and SRE practices such as infrastructure as code (Terraform, Ansible), CI/CD pipeline optimization, centralized monitoring, and automated testing to build reliable and maintainable systems.
Kernel’s mission is to provide a stable, performant, and future-proof platform foundation that enables fast and efficient delivery of Eleveo’s products. By abstracting infrastructure complexity and focusing on automation and resilience, the team empowers development teams to innovate confidently without compromising system integrity.