SAP Change & Transformation Manager

Business Readiness Leadership

• Develop further and implement Business Readiness strategies and plans for SAP S/4HANA transformation programs.
• Establish readiness governance, frameworks, reporting structures, and management routines.
• Define and maintain business readiness criteria, milestones, and quality gates.
• Drive readiness assessments and support Go/No-Go decision processes.
• Ensure business continuity throughout deployment, cutover, hypercare, and stabilization phases.
• Monitor overall organizational readiness and proactively address readiness risks.

Change Impact Management

• Lead Change Impact Assessments across business processes, organizational structures, roles, systems, ways of working, and support models.
• Evaluate the impact of SAP-driven changes on business operations and end users.
• Define mitigation strategies and change action plans.
• Maintain change impact and readiness tracking dashboards.
• Support local teams in translating global SAP changes into local business impacts.

Stakeholder and Sponsorship Management

• Develop stakeholder engagement and sponsor roadmaps.
• Build strong partnerships with business leaders, process owners, project teams, and local management.
• Coach senior leaders in sponsoring organizational change.
• Facilitate stakeholder alignment and readiness decision-making.

Communication and Engagement

• Cooperate with our communication team to provide input for clear and business-focused messaging regarding the transformation vision, benefits, impacts, and expectations.

Training and Capability Building

• Define learning and enablement strategies for impacted user groups.
• Establish and govern Key User, Super User, and Change Champion networks.
• Ensure role-based learning concepts are developed and deployed.
• Track training effectiveness and readiness indicators.
• Support knowledge transfer and user adoption activities throughout the program.

User Adoption and Hypercare

• Define and monitor adoption metrics and success measures.
• Assess end-user readiness before deployment.
• Support business hypercare preparations and stabilization activities.
• Identify adoption barriers and coordinate corrective actions.
• Collect and incorporate business feedback into continuous improvement activities.

Readiness Governance and Reporting

• Prepare readiness dashboards and executive status reports.
• Facilitate readiness reviews with business stakeholders.
• Escalate readiness risks and mitigation actions where required.
• Present readiness status to Program Management, Steering Committees, and senior stakeholders.

• Minimum 7 years of relevant experience in Organizational Change Management, Business Readiness or business-focused transformation, including direct responsibility for driving organizational and user readiness.
• Proven experience supporting major SAP ECC or SAP S/4HANA transformation programmes, ideally including at least 3 years of SAP S/4HANA transformation experience.
• Hands-on ownership of Organizational Change Management and/or Business Readiness activities within at least one major SAP implementation, rollout or deployment through Go-Live.
• Demonstrated experience conducting Change Impact Assessments, identifying how new systems and processes affect business operations, organizational roles, responsibilities and ways of working.
• Proven ability to define, assess and track Business Readiness using structured criteria, readiness assessments, progress reporting, risk identification and corrective actions before Go-Live.
• Practical experience managing stakeholder engagement, executive sponsorship, resistance to change and user adoption across international and cross-functional business environments.
• Experience establishing or coordinating Change Champion / Super User networks, training readiness and user enablement activities to support successful adoption of new processes and systems.
• Experience collaborating with business process owners, SAP functional teams, testing/UAT, data migration and cutover teams to ensure business readiness and operational continuity.
• Understanding of Go-Live readiness, business continuity risks, post-Go-Live stabilization and the transition to business-as-usual operations.
• Ability to demonstrate concrete examples of personally owned Change Management / Business Readiness deliverables, rather than only overall project or programme coordination.

• Bachelor's or Master's degree in Business Administration, Organizational Development, Psychology, Human Resources, Communications, Information Systems or a related discipline.
• Prosci or APMG Change Management certification is a strong advantage.
• Fluent English required; German language skills are an advantage.
• Willingness to travel internationally (can be more frequent) and work regularly from our Bratislava office (at least 2 days a week).

• Annual Bonus (Variable Pay): In accordance with the employer’s compensation Remuneration policy, employees are eligible for an annual bonus of up to 5% of their annual base salary total cash, subject to achieving 100% of the performance criteria defined by the employer.*
• Meal Allowance: Meal contribution of EUR 7.50 per working day, of which EUR 6.50 is paid by the employer, provided in advance via a Ticket Restaurant card or as a financial allowance. 
• Cafeteria Benefits: Monthly contribution of EUR 25 to the Cafeteria benefits system or a MultiSport card.* 
• Company Mobile Phone: Company mobile phone for both business and personal use, including unlimited calls, SMS/MMS, and 15 GB of EU roaming data at 4G speed. After the data allowance is consumed, the speed is reduced to 128 kbps. 
• Flexible Working Hours: Employees can organize their working day according to their preferences, while respecting the core working hours from 9:00 AM to 2:00 PM. 
• My Days: Entitlement to one or more paid leave days without the need to provide a medical certificate. Additional paid leave is provided to parents of first-grade schoolchildren on their child’s first school day.* 
• Employee Referral Bonus: Reward of up to EUR 1,700 for the successful referral of a candidate hired on a permanent employment contract. 
• Telekom Product Discounts: Discounts of up to 50% on Telekom products, including internet, fixed-line, and mobile services. 
• Partner Discounts: Discounts with dozens of partners in the areas of health, sports, fashion, culture, travel, housing, and education.* 
• Supplementary Pension Contribution: Employer contribution to the employee’s selected supplementary pension scheme in the amount of 1.5% of gross salary.* 
• Learning & Development: Career development and training opportunities focused on both soft and hard skills. Employees receive a EUR 180 contribution towards language courses on each employment anniversary with DTSE Slovakia. 
• Corporate Events: Summer and Christmas parties, St. Nicholas Day events, Health Days, blood donation campaigns, team-building activities, and more. 
• Mojra.sk Psychological Counselling: Access to psychological counselling services through Cafeteria benefit points.* 
• Benefits for Future Parents: Employees receive a EUR 100 contribution upon the birth of a child. Fathers receive one additional week of paid leave on top of the statutory two-week paternity leave. Employees going on parental leave may retain their company mobile phone for up to one year. 
• Relocation Bonus: Employees relocating from another country to Slovakia based on an employment contract with DTSE Slovakia are eligible for a EUR 1,500 relocation allowance, paid during the first three months of employment (EUR 500 per month).