ABOUT ELEVEO
Eleveo has been helping contact centers get the best out of their people for more than 20 years. From our headquarters in Prague, with offices in Slovakia and the USA, we build an AI-fueled Workforce Optimization suite – workforce management, quality management, call and screen recording, conversation analytics and compliance – used by organizations ranging from small teams to some of the world’s largest companies, and deployed on-premise, in the cloud or as a hybrid.
We are a product company with a small-company culture: teams own what they build, talk to customers directly, and get real time and budget to keep learning. We are now looking for a Senior Product Owner to take ownership of our Cloud Native Workforce Management product.
ABOUT TEAMS
You will join the team building our Cloud Native Workforce Management (WFM) solution – the product that helps teams to manage forecast demand, schedule people and run their day-to-day at scale. The team is cross-functional and self-organizing: product, backend, frontend, QA and DevOps working together in a genuinely agile setup, owning their components from idea through to production.
We are adopting AI across both product and engineering, so you will be working in an environment where new tooling and new ways of working are actively encouraged. Depending on business priorities and your own interests, you may also be assigned to other products or projects in our portfolio – which means a broad view of the product platform.