Strategic Account Director

Key Responsibilities:

• Manage and grow a portfolio of strategic+ global accounts with a focus on long-term partnership.

• Act as the primary point of contact and trusted advisor for key enterprise clients across geographies.

• Working closely with ACTUM Digital Partners to coordinate on client strategy.

• Develop and execute strategic account plans aligned with client goals and Actum’s business strategy.

• Drive upsell and cross-sell initiatives across divisions and regions to increase revenue and product adoption.

• Engage with senior stakeholders, including C-level executives, to understand evolving business needs.

• Collaborate with internal teams (service, technology, finance, marketing) to ensure delivery excellence.

• Lead quarterly business reviews, roadmap sessions, and client feedback loops.

• Identify risks, solve complex problems, and ensure overall account health and satisfaction.

• Maintain detailed CRM records, forecasts, and performance reports.

What We Expect

• Bachelor’s or Master’s degree in Business, Marketing, or related field (or equivalent experience).

• 10–15 years of experience managing enterprise/global accounts in digital consulting or B2B SaaS.

• Proven success in growing multi-million Euro accounts and achieving upsell/cross-sell targets.

• Strong understanding of digital transformation and enterprise client needs.

• Excellent relationship-building skills and executive presence.

• Experience working cross-functionally in matrixed organizations.

• Ability to manage complex projects and drive strategic outcomes.

• Fluency in English and in German; additional languages are a plus.

• Proficiency with CRM tools (e.g., Salesforce, Dynamics, SAP).

Nice to Have

• Experience with Strategic Selling, Challenger Sales, or Account-Based Selling methodologies.

• Track record in managing accounts across multiple industries and continents.

• Strong analytical mindset and ability to build persuasive business cases.

• Experience with transformation consulting or digital product delivery.

What’s In It for You

• Strategic impact: Drive high-value partnerships that shape our growth and client success.

• Hybrid work environment: Flexible location within Europe, with travel as needed.

• Career growth: Lead top-tier clients and engage in strategic decision-making.

• Global exposure: Work with diverse teams and international enterprise clients.

• Recognition & rewards: Competitive salary, performance bonus, and long-term incentives.

• Supportive culture: A collaborative, fast-paced environment with flat hierarchies.

• Work-life balance: 5 weeks of vacation, flexible working hours, and wellness initiatives.

• Learning & development: Ongoing access to training, mentorship, and industry events.