Account Manager

• Driving success of projects - receiving proper briefings, planning, organizing internal resources, checking quality of all deliverables, creating project cost estimates, controlling profitability of projects, ultimate responsibility for the client business within AD’s remit.

• Supervision of Account Operations – overseeing team’s scope of work and execution of all client deliverables, supervising of the projects, reviewing and monitoring activity and manpower utilization and ensuring high quality of the team’s output.

• Business Development - identifying business opportunities to further establish long-term client partnerships with a broader integrated service offering and winning new projects. Being involved in negotiating important deals and building agreements with clients and suppliers.

• Helping HH Global clients strategically plan – understanding their strategic position, making choices for the future and managing strategy in action.

• Financial control and project evaluation – establish and communicate budgets and work back schedules for each project, work within established operating budgets, analyse job revenue, cost and profitability by job and/or project, overseeing profitability of multiple projects and providing timely income forecasts and updates as deemed necessary.

• Client Satisfaction - developing and keeping excellent relationships with all client contacts.

• Communication - acting as a trusted communications integrator across teams, keeping client and our teams informed all the time and providing answers to any questions regarding the projects you are responsible for.

• 4+ years of experience in Client Service, Project Management and Retail Fixtures or similar industry

• Managerial experience (leading project team members) is beneficial.

• Active listening, providing feedback, be accountable and transparent and earning credibility by role modelling – leading by examples. Ability to quickly become a trusted and respected member of the team. Aspiration to leadership skills.

• Strong project management skills: outstanding organizational and planning skills (ability to juggle multiple projects), great attention to detail and follow-through, ability to multi-task and consistently meet deadlines.

• Negotiation skills – ability to use a range of approaches and strategies to build a stronger negotiation base and form long-term relationships.

• Savvy in identifying potential challenges for the business and comfort taking the lead in solving them.

• Self-motivated, confident, able to motivate all team members to a high performance and excellent quality

• Entrepreneurial minded with natural drive for development and self-improvement

• Convincing presenter with excellent communication skills for both personal and written interaction with clients

• Open, honest and direct

• Flexible, dedicated, and passionate for the job

• Organized, efficient, and goal oriented

• Perfectionist with a high level of attention to detail

• Empathetic and social person for daily interaction with many people

• Ability to multi-task many things at once without losing focus and control

• Advanced level of MS Word, Excel, PowerPoint

• ERP experience necessary

• Fluent English

• Another language (relevant for client’s needs) is an advantage

• Cafeteria Benefit System
• English language lessons
• Sports activities (circle training, yoga, small fitness available every day)
• Free massages every month
• And of course, common things like Laptop (Apple or Lenovo), mobile (iPhone)
• Internal and external training, bonuses
• Flexible start/end of working hours
• Sick days
• Last but not least: the offices are and will be DOG FRIENDLY!