IT Špecialista/špecialistka podpory koncových zákazníkov
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DEUTSCHE TELEKOM SK
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Bratislava
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Dohodou
Hladáme človeka, ktorý bude zodpovedný za inštaláciu hardvéru, bežnú preventívnu údržbu a prevádzkové opravy.
Deutsche Telekom Services Europe is an internal services provider of Deutsche Telekom, one of the world's leading integrated telecommunications companies.
We feel at home in the cosy middle of Europe. Our shared mission is to put priority on customer satisfaction, quality and innovations in areas of finance and procurement services.
We are on our way to become industry's top service company and we want you to be a part of the success story!
Apply now and design with us the world of tomorrow.
We work in a HYBRID STYLE of working with the possibility of working from home , but twice a week we meet in the office in Košice or Bratislava for meetings.
The published salary is the minimum possible offer.
The starting salary may be higher depending on the extent of fulfillment of the employee's requirements (education, language skills, required practice, personality assumptions and skills).
Your skills:
• At least 8 years of experience building and operating production-grade software in Python, preferably using frameworks such as FastAPI, Pydantic, Temporal, and similar technologies.
• Proven experience leading engineers, technical workstreams, or software development teams.
• Strong understanding of software architecture, distributed systems, API design, asynchronous processing, scalability, resilience, and production operations.
• Preferably strong knowledge of LLM and Agentic AI frameworks such as LangChain, LangGraph, LlamaIndex, as well as Azure OpenAI and OpenAI APIs. Ideally, you have already built and operated a production-ready solution using these technologies.
• Practical experience with relational databases such as PostgreSQL, in-memory databases such as Redis, and document or search databases such as Elasticsearch and MongoDB.
• Proven experience designing, building, and operating RESTful APIs and web service applications in production.
• Cloud and DevOps experience, including Docker, CI/CD tools such as GitHub Actions or GitLab CI, and deployment to Azure, AWS, or GCP.
• Understanding of production requirements for Agentic AI systems, including testing, evaluation, observability, security, cost management, and reliability.
• You are comfortable making technical decisions, explaining trade-offs, and aligning engineers and stakeholders around a clear solution.
• You are flexible, comfortable with changing priorities, and prefer working in agile environments such as XP, Scrum, or Lean.
• You can explain complex architectures and technologies in a clear and accessible way to customers and business stakeholders.
• You actively mentor more junior personnel and share your knowledge of software development lifecycle and best practices.
• Fluent written and spoken English.
Nice to have:
• German language skills.
• Prompt engineering and LLM evaluation experience.
• Familiarity with MLOps or AI workflow orchestration tools such as MLflow or Dagster.
• Experience with Kubernetes, infrastructure as code, or LLM observability tools.
• Domain-specific experience in telecommunications or finance.
Hladáme človeka, ktorý bude zodpovedný za inštaláciu hardvéru, bežnú preventívnu údržbu a prevádzkové opravy.
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