Community Manager

The Community Manager will be responsible for building and maintaining strong relationships with members, facilitating the onboarding process, and overseeing community events and programming across our two London locations. This role requires excellent customer service skills, event planning expertise, and the ability to manage administrative duties effectively. 

What will be your key responsibilities:

Main responsibilities:

  • Build and maintain strong relationships with members to ensure a positive coworking experience.
  • Facilitate the onboarding process for new members, including tours, orientations, and answering any questions.
  • Gather and act on member feedback to continuously improve the coworking space and services.
  • Support mobilising our second location that will open at the end of the year
  • Prepare and manage the community budget to ensure financial stability and support for community initiatives.
  • Plan, organize, and execute events such as workshops, networking events, social gatherings, and member spotlights.
  • Assist in promoting events and community activities through social media, newsletters, and other communication channels.
  • Maintain accurate records of membership and manage invoicing and payments.
  • Handle administrative tasks related to community management and member services.

What experience should you have:

  • Proven experience in community management and customer service is a strong plus
  • Excellent interpersonal skills ability to balance numerous different priorities and demands on daily basis.
  • Resourceful team player who excels at building trusting relationships with members and colleagues.
  • Proficiency in English language is a must.
  • Exceptional organizational and multitasking skills.
  • H&S competencies advantageous
  • Ability to work independently and as part of a team.

What do you get in return:

We offer a variety of benefits, here's just a taste:

  • Flexible working hours + Home office
  • Cafeteria system
  • Life and accident insurance
  • 5 sick days
  • Parking
  • Friendly and informal work atmosphere
Mám zájem o tuto pozici

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