Execute OTC processing in compliance with control policies and actively contribute to continuous process improvement.
- Perform analysis and release for orders on credit hold due to: Credit Limit exceeded, Overdue
- Process blocked orders after the credit assessment
- Assess new customer credit risks
- Assess customers against policy and document credit risks
- Issue proposed credit limits for approval
- Support the review of Non-Standard Commercial Terms
- Ongoing monitoring of customer credit risk
- Monitor & update specific customer risks
- Liaise with stakeholder groups to discuss options
- Communicate with interested parties
- Monitor customers nearing or reaching credits
- Analyze a portfolio of customers, and document overall credit risks
- Annual credit reviews
- Monitor timeliness and requirement for annual review
- Reference credit records with customer activity, including outstanding balances
- Request deactivation of customer accounts (where appropriate)
- Evaluate ratings and propose changes to limits.
- Execute standard credit reporting
- Support other OTC Process teams as business demand requires