CRM Specialist

What will be your key responsibilities:

We are an independent corporate venture builder with several offices, people all over the world, and a lot of day-to-day work. Our multinational team operates mainly throughout Europe and the Middle East. For them, we need solid and professional support. That's why we only look for experienced people. 

Do you have international corporate experience or have you outgrown your position in a local company? Are you looking for a dynamic job in a trend-setting environment? Join the unique culture of a global venture-building business.

Why join Creative Dock Group

We are proud of our informal atmosphere. We maintain a flat structure and the agile working environment is shaped around project teams. We believe in career development. All that matters are your skills and desire to learn more. 

  • Possibility to work remotely 1-2 days a week
  • Flexible working hours & home office
  • Possible relocation to offices around the world
  • Sponsored MultiSport cards for you and your family
  • Free yoga classes in the office
  • Company mentoring program
  • The facilities and know-how of the largest venture builder in the world

What is the role about

As a CRM Automation Specialist , you will play a pivotal role in optimizing our Salesforce platform to maximize productivity and streamline business processes. You will collaborate closely with the CRM Manager and cross-functional teams to understand requirements, design solutions, and implement automation solutions tailored to our business needs.

Don't worry if you're not a Salesforce expert yet. If you have a solid tech background and a passion for learning, we're interested. We value potential and are ready to support your growth into a Salesforce professional.

What will you do 

  • Assist in the development and execution of CRM marketing strategies to enhance customer acquisition, engagement, and revenue, coordinating closely with various teams to align these efforts with the company’s broader goals.
  • Plan and execute phases of the CRM marketing calendar, help drafting strategic briefs, contribute to creative direction to ensure alignment with marketing objectives, and support the template creation, QA, and launch processes.
  • Leverage consumer insights and the brand’s marketing strategy to develop effective consumer messaging. Contribute to creating marketing materials that engage and resonate with the target audience.
  • Employ data-driven strategies for audience segmentation and personalization of storytelling and messaging, based on customer behavior, demographics, and preferences.
  • Track, analyze, and report on CRM activities, learn to use insights to suggest improvements. Support the presentation of findings and recommendations for strategy refinement.
  • Actively seek out and share knowledge of the latest marketing trends and technologies, suggesting ways these could be applied to enhance CRM efforts.

Expertise we require

  • A solid understanding of fundamental marketing concepts, including segmentation, targeting, and positioning. Keen to learn about digital marketing trends and CRM’s role within broader marketing strategies.
  • An analytical mindset with an interest in using data to inform decisions. Comfortable with numbers and open to learning about data analysis tools and methodologies.
  • Comfort with technology and a willingness to learn and work with various marketing and CRM tools. Basic knowledge of email marketing platforms is beneficial. Basic understanding of CRM systems and principles is a plus.
  • Strong written and verbal communication skills, with the ability to convey ideas effectively and collaborate with team members.
  • Organizational skills and the ability to manage multiple tasks or projects with attention to detail. Demonstrates a proactive approach to learning and problem-solving.
  • Ability to work effectively within a team, contributing to a collaborative work environment, and willing to take direction from senior management

Equal Opportunity Employer:
Creative Dock is an equal opportunity employer and is committed to diversity and inclusion in the workplace. We celebrate diversity and are committed to creating an inclusive environment for all employees.

What experience should you have:

Mám zájem o tuto pozici

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