Customer Finance Team Leader with German & English Language - Košice

Looking for a challenge that will awaken your inner leader and connect you with the world of finance and customer relations?

Do you have a passion for numbers, processes, and team dynamics? If so, our position Teamleader in the Customer Finance team might be the perfect fit for you! We’re looking for someone who can handle numbers while shaping a culture of collaboration, innovation, and results. If you thrive on leading a team, pushing the boundaries of established processes, and delivering services that put a smile on customers' faces, you’re in the right place.

What will be your key responsibilities:

Hire, lead, develop and manage the team (operation – responsible for service delivery)
Foster a culture of accountability, innovation, and continuous improvement within the team
Identify talent gaps and proactively work on succession planning and career development for the team members.
Encourages trainings to foster both technical and soft skill development.
Responsible for services/solutions delivery to clients in agreed quality and quantity structure according agreed contracts and internal KPI
Monitor and review KPIs with customer (performance and quality)
Anticipate customer needs and proactively propose new solutions or services to enhance client satisfaction and business growth.
Identify process improvement measures and drives their implementattion, incl. Change management in the team
Collaborate on digital transformation initiatives, identifying opportunities to automate and improve financial processes.
Ensure effective resource planning and workload distribution to optimize operational efficiency
Drive the team’s contribution to budgeting, forecasting, and cost management initiatives.
Contribute to financial transparency of organization
Support other projects e.g transitions
Participate on ICS controls
Build and maintain strong partnerships with internal stakeholders across various departments (e.g., sales, IT, legal) to ensure seamless service delivery

What experience should you have:

University degree (Bachelor or Master) in Economy/Accounting or Management
Min. 2 years of experience in business service centers either in financial area or leadership
MS Office – advanced
Experience with SAP (especially Modules SD/FI) beneficial
Strong communication and presentation skills
Reliability, flexibility and responsibility
Customer orientation
Results and goal driven
Ability to work under pressure
Interpersonal skills, empathy
Ability to give constructive feedback and set-up development paths for employes
Positive attitude and abillity to motivate others
Problem solving and conflict management
Change management

What do you get in return:

Annual bonus
Fully paid meal vouchers
Mobile phone also for private use
Notebook
Discounts for selected Telekom products
Supplementary pension saving contribution
Cafeteria system of benefits/Multisport card
Sick days
Sports club & Health days
Teambuildings, summer & Christmas party
Opportunities for career growth
Referral program
Flexible working time

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