Customer Service Consultant for Airlines ✈️

We are looking for a customer service consultant for our esteemed client. A stable company offering top-notch customer (telephone) support for airlines ✈️ in Germany, Italy, Central, and Eastern Europe. 🌏 

What will be your key responsibilities:

What will it be about? 

  • 👔 Efficiently resolve customer queries and issues. 
  • 🎧 Handling reservations, flight changes or cancellations, facilitating online check-in, etc. 
  • 💯 Fluent communication in English and German.
  • 🤝 Collaborate in a dynamic team environment.
  • 📞 Communicating with customers via telephone, email, and chat.

What experience should you have:

What we are looking for? 

  • 💯 Knowledge of German and English - daily communication with customers.
  • 📞 Ability to work remotely - effective work schedule of 40 hours per week - 8.5 hours per day. 
  • 💻Stable internet connection - internet speed of 16/10 Mbps, Ethernet cable.
  • ✍️ Option to attend a 6-week training program in Brno.

What do you get in return:

Benefits: 

  • 🤝 Permanent employment contract
  • 💸 Financial rewards in addition to the fixed salary
  • 🍔 Sodexo meal vouchers
  • 🏖️ Discounts on airline tickets
  • 🏋️ Multisport card
  • 💬 Contribution to language courses

☝️ ☝️ ☝️ If you are enthusiastic about providing customer service and would like to work in a global environment, please send us your resume.

Mám zájem o tuto pozici

Poslat nabídku na e-mail

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