CX Strategy Consultant

As a CX Strategy Consultant, you will be working day-to-day and long-term planning and thinking on our key projects. You will own the customer and user journey across the full marketing spectrum on behalf of clients, using research and data insights to drive business effectiveness.  

You will oversee the creation of the customer experience strategy across all digital environments, experiences, and loyalty journeys. You will be leading digital disruption for our clients and turning complex problems into compelling customer-centric solutions.

4+ years of experience in digital agencies as a CX, UX, Data, or CRM planner or in digital product development as a Product, Customer, or Loyalty Manager

experience in using marketing automation platforms, and CRM

experience in preparing and facilitating CX workshops

hands-on with experience mapping, defining what and how organizations need to change to be more effective

deep understanding of CX tools, CX metrics, and analytics platforms

strong skills in leading customer research and data mining research analysis

ACTUM Café with delicious coffee, breakfasts, lunch, and other refreshments

agile development and work on complex international projects

BBQ parties, team buildings, movie nights, knowledge snacks

language lessons with internal native speakers

support for education and self-development

free coffee, tea, and fruit in relax zones

flexible forms of cooperation

MultiSport card contribution

international environment