External Customer Management Lead

What you’ll do:
• Lead and develop a high-performing team focused on customer excellence.
• Manage critical projects and build strong, lasting customer relationships.
• Drive the vision for common European platforms aligned with our company strategy.
• Collaborate closely with IT and business stakeholders to deliver innovative, scalable solutions.

What we’re looking for:
• Proven leadership experience in customer-facing roles.
• Strong background in order-to-cash or similar business processes.
• Strategic mindset with the ability to align teams and initiatives with business goals.
• Excellent communication and stakeholder management skills.

Why join us?
This is a unique opportunity to shape the future of customer engagement in a dynamic, supportive environment that values innovation and professional growth.

📩 Ready to lead with impact? Apply now or reach out to learn more.

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• Annual bonus
• Fully paid meal vouchers
• Mobile phone also for private use
• Discounts for selected Telekom products
• Supplementary pension saving contribution
• Cafeteria system of benefits/Multisport card
• Sick days
• Sports club & Health days
• Teambuildings, summer & Christmas party
• Opportunities for career growth
• Referral program
• Flexible working time