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Field Service Engineer - Application Specialist

Our client is a market leader in Industrial Precision Solutions and Advanced Technology. The company's Industrial Coating Systems division is a leading provider of integrated industrial-process control systems. 

The company is looking for a highly motivated and talented individual to join their team as a Field Service Engineer -  Application Specialist (m/f/d) who will provide technical support and technical service for their customers in Germany, Benelux, and Switzerland. 

What will be your key responsibilities:

  • Providing technical support and service to customers, ensuring their satisfaction with Nordson equipment through your service excellence and application knowledge.
  • Delivering training to engineers, maintenance staff, and operators, enhancing their skills and understanding of our client's products.
  • Collaborating with Key Account Managers to drive sales of standard equipment and components.
  • Supporting our client's Industrial Coating Systems-installed base within your territory by servicing and maintaining equipment, conducting audits, and assisting with application tuning and spare part recommendations.
  • Building strong customer relationships through personal engagement and efficiently planning your activities and travel routes with the help of the internal CRM system.
  • Ensuring a swift response in emergencies and participating in the startup and commissioning of new systems.
  • Maintaining detailed records of customer interactions, including visits, advised actions, and follow-up steps.
  • Leading lab tests to validate product efficiency and effectiveness, contributing to the continuous improvement of our offerings.

What experience should you have:

  • Technical degree in the field of Electronics or as an Electrician (university degree, apprenticeship, bachelor professional, technician, or similar)
  • Mechanical, pneumatics, electrical (basic PLC / Industrial Controls), and electronic knowledge and skills to perform needed service and instruct others on maintaining the equipment
  • Experience in spray equipment is an advantage
  • Customer-oriented
  • Team player for a multinational engineering team
  • Fluent in English and German 
  • Willingness to travel 80% (independent schedule, typically 1 – 4-day trips predominantly within Germany, Switzerland and Benelux)
  • Valid driver’s license

What do you get in return:

  • Be part of a globally renowned company leading in their field
  • International Environment: Immerse in a multicultural setting, working on pivotal projects across Europe and globally
  • Development Opportunities: Advance your career with tailored training and continuous professional growth at the industry's forefront
  • Innovative Projects: Tackle challenging tasks that boost your creativity and problem-solving, making significant field contributions
  • Cross-functional exposure: Broaden your expertise through collaboration with diverse teams, enhancing your professional versatility
  • Competitive Compensation: Receive a rewarding package that recognizes your expertise and dedication
  • Global Perspective: Gain unique experiences with international travel, exposing you to diverse cultures and practices

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