IT Support Engineer for Network

Meet our team

You would be a part of one of the four teams providing second-level support to Heidelberg Materials, one of the world’s largest building materials companies. We work as cross-functional teams, therefore there are two network technicians in each team sitting beside server specialists and application specialists to provide full IT support. Besides deploying and configuring network routers, you’ll also come across working with Zscaler as a migration to Cloud is our current mission.


What will be your key responsibilities:

What will you do

You will be primarily responsible for configuration, management and troubleshooting Cisco network devicesrouters, switches, ASA firewalls, wireless bridges and access points. We are responsible for more than 2500 WAN circuits, 3000 Access points, 900 firewalls, 5000 switches and over 8000 servers (both Windows and Linux-based) spread across 6 Data Centers (Europe, North America and Asia). As well as working with Zscaler (cloud-based web filtering solution) and tools such as IPAM, SolarWinds Orion, NetFlow, Cisco Prime, Cisco ISE and others while mainly focusing on the following:

  • Deployment and configuration (DMVPN routers, L2/L3 switches, Firewalls, Site-to-site and Remote VPN)
  • Change implementation (migrations from MPLS to DMVPN, configuration changes)
  • Incident management (communication with major MPLS providers)
  • Troubleshooting and monitoring of infrastructure (on Cisco IOS, IOS-XE, NX-OS, ASA and SteelHead)
  • Processing general requests from internal customers

What experience should you have:

You are an ideal candidate, if you:

  • Are CCNA certified or have a similar level of knowledge
  • Understand general IT technologies (VMware, Microsoft server OS etc.)
  • Are willing to learn
  • Communicate in English

What is beneficial:

  • Scripting skills (preferably PowerShell)

What do you get in return:

What we offer

  • Hybrid work environment
  • 7,5-hour workday and 5 weeks of vacation
  • Employee career track including regular growth talks
  • Extensive trainings (technical, soft skills and language courses)
  • 2 sick days & 2 days off for your volunteering activities
  • Daily meal contribution
  • Benefit card (sport, education, wellness, health, culture)
  • Mobile phone with company tariff
  • Company reserved parking (car, motorbike, bike and lockers)
  • Relax area and terrace

What’s going to happen next

You apply to this job advert. Our recruiter will contact you within a week. If there is interest on both sides, we will arrange meeting online or face2face in Brno office with team leader. Based on our mutual satisfaction we would welcome you on board.


Mám zájem o tuto pozici

Poslat nabídku na e-mail

Další pozice v oboru Informační technologie, region Czech Republic

Data Engineer for Data & BI team 🐙

  • Dodo
  • Prague
  • By agreement

DODO is unstoppable! 🚀 We are a technology and logistics service for e-commerce, retail, restaurants, and fast food, and within a few years, we have become one of the largest last-mile delivery…

Data Engineer for Data & BI team 🐙

L2 Support Specialist

  • CreativeDock
  • Czech Republic
  • By agreement

We are seeking a tech-savvy person who enjoys supporting internal and external customers We are looking for a skilled and experiences Tech L2 Support Specialist to join our newly created IT…

L2 Support Specialist

Java developer medior/senior/team lead

  • IT match
  • Prague (Hybrid)
  • 350 EUR/deň

A team of a maximum of 7-10 people, consisting of an analyst, developer (backend – Java, frontend – React), Scrum Master (SM), Project Manager (PM), and a Team Lead. Each team oversees one product…

Java developer medior/senior/team lead