IT Support Specialist

IT Office Support Specialist manages internal IT systems, handles support for employees and their devices, takes care of the functionality of IT equipment, ensures access or security. This is an on site office job, with the possibility of occasional home office. 

What will be your key responsibilities:

IT is the biggest team in HQ. We are the catalyst of business. The business will grow as fast as we deliver functions. Our main goals are:

  • To deliver new functionalities
  • Support daily business operations
  • Bring technologies into company (into whole group)

IT is an international department which has to work and support every branch in the Rohlík family with equal service level. We operate from Prague, but it is only a physical location, in the abstract view we are in every country with the same power.


What will you do

  • on site support of employees and their equipment
  • print management (printers, print server)
  • network management (AP, internet providers)
  • user management (onboarding, offboarding, accesses, VPN)
  • device management (asset management, central management, registration labels)
  • meeting room management (TV, cameras, microphones, zoom rooms)
  • management of all service desk requests

What experience should you have:

- Wide knowledge of IT technologies

  • basics of Windows and MacOS management
  • networking basics
  • experience with user management systems
  • experience with printing and A/V technologies
  • experience with ticketing systems

 - Systematic and process approach

- Proactive approach

  • not being afraid to say unpleasant things
  • not being afraid to suggest and bring about change

- Pro-customer approach

- Communication skills

What do you get in return:

  • Exciting job with essential impact on the company's results
  • Outstanding compensation driven by the job significance and impact
  • Stock options
  • Implementing good ideas almost immediately with no waiting for a long approval process
  • Setting trends by innovative and meaningful work
  • A dedicated team of IT professionals for own development

Mám zájem o tuto pozici

Poslat nabídku na e-mail

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