We are looking for a Level 1 Support Engineer to help us with dedicated, constant support of our SaaS/PaaS/IaaS product in EMEA time zones. You will be a part of a front line team who interact with our Dev and DevOps teams, and act as an interface to the customer. We expect a positive and proactive approach, with a good grasp of the technical side of software solutions. People skills and easy going yet diligent approach are most welcome. You will be part of a fast-paced IT environment, and work with mature professionals and get a great chance to learn from them.