Last Mile Delivery Manager (m/w/d)

The Last Mile Manager is responsible for the day-to-day operations of delivering orders to clients.

What will be your key responsibilities:

Responsibilities include fleet management, staffing, training, health & safety, scheduling, on time delivery, continued improvements and loss prevention. The Warehouse Last Mile Manager is accountable for meeting the operational goals of the Fulfilment Centre. Knuspr is in a fast growth mode and this position will require a leader who can help us define the processes, procedures, and systems necessary to support and sustain our long-term growth.

Key responsibilities:

  • On-time delivery of outbound shipments by initiating, coordinating and enforcing program, operational and personnel policies / procedures
  • Select carriers and negotiate contracts and rates
  • Manage the couriers team
  • Fleet management
  • Monitor and report on transportation costs
  • Report maintenance and repair needs for transportation vehicles and equipment
  • Research and suggest cost-effective shipping methods
  • Research ideal shipping techniques, routing, and carriers
  • Drive the process to ensure high level of customer satisfaction, accuracy
  • Quality, safety and efficiency by employee involvement and team work.
  • Responsible for recruiting, selecting and training employees
  • Develop employee performance by appraising, coaching, and counselling
  • Establishes safety practices and hold others accountable for adhering to them
  • Keep organised records of vehicles
  • Ensure compliance with company policies and shipping legislation

What experience should you have:

Your profile:

  • Experience in a leadership position
  • Proven work experience as a Transportation Manager, Shipping Manager, Courier Manager or similar role
  • Ability to handle stressful situations with perseverance and professionalism
  • Proven ability to develop and maintain positive and productive relationship in a Fulfilment Centre
  • Proficiency with Microsoft Office applications especially Word, Outlook and Excel and TMS system or other.
  • Good cross functional communication & interpersonal skills with the ability to work both independently and as part of a team
  • Strong organisational skills and attention to detail - ability to manage multiple projects/assignments simultaneously
  • Time management skills with the ability to prioritise and schedule tasks for the most efficient use of time
  • Knowledgeable on safety practices, 5S best practices.
  • Be highly motivated
  • Fluent in English and German

What do we offer:

  • Your work will have a direct impact on the company's results
  • We will implement your good ideas almost immediately – not waiting for the approval of the headquarters somewhere in the world
  • You will not be bound by corporate processes
  • Your work has to be innovative and meaningful, we do not want to follow trends, but set them
  • Last but not least, we mainly offer a fair reward and the possibility of professional growth and education, also a great bunch of people around and a legendary company events

What do you get in return:

Categories: Prio-A, Blue Color

Locations: Berlin 

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