Last Mile Manager

Responsibilities include fleet management, staffing, training, health & safety, scheduling, on time delivery, continued improvements and loss prevention. The Warehouse Last Mile Manager is accountable for meeting the operational goals of the Fulfilment Centre. Kifli is in a fast growth mode and this position will require a leader who can help us define the processes, procedures, and systems necessary to support and sustain our long-term growth. Key responsibilities:

• On-time delivery of outbound shipments by initiating, coordinating and enforcing program, operational and personnel policies / procedures
• Select carriers and negotiate contracts and rates
• Manage the couriers team
• Fleet management
• Monitor and report on transportation costs
• Report maintenance and repair needs for transportation vehicles and equipment
• Research and suggest cost-effective shipping methods
• Research ideal shipping techniques, routing, and carriers
• Drive the process to ensure high level of customer satisfaction, accuracy
• Quality, safety and efficiency by employee involvement and team work.
• Responsible for recruiting, selecting and training employees
• Develop employee performance by appraising, coaching, and counselling
• Establishes safety practices and hold others accountable for adhering to them
• Keep organised records of vehicles
• Ensure compliance with company policies and shipping legislation

• Experience in a leadership position
• Proven work experience as a Transportation Manager, Shipping Manager, Courier Manager or similar role
• Ability to handle stressful situations with perseverance and professionalism
• Proven ability to develop and maintain positive and productive relationship in a Fulfilment Centre
• Proficiency with Microsoft Office applications especially Word, Outlook and Excel and TMS system or other.
• Good cross functional communication & interpersonal skills with the ability to work both independently and as part of a team
• Strong organisational skills and attention to detail - ability to manage multiple projects/assignments simultaneously
• Time management skills with the ability to prioritise and schedule tasks for the most efficient use of time
• Knowledgeable on safety practices, 5S best practices.
• Be highly motivated

• Your work will have a direct impact on the company's results
• We will implement your good ideas almost immediately – not waiting for the approval of the headquarters somewhere in the world
• You will not be bound by corporate processes
• Your work has to be innovative and meaningful, we do not want to follow trends, but set them
• Last but not least, we mainly offer a fair reward and the possibility of professional growth and education, also a great bunch of people around and a legendary company events