Mainframe Technical Consultant

We are looking for a Mainframe Consultant who wants to join our team and be a part of Tietoevry Tech Services. 

What will be your key responsibilities:

  • Handling daily shift duties related to requests and incidents.
  • Monitoring and managing common mailboxes and responding promptly.
  • Compiling and updating reports, primarily for monthly reporting purposes.
  • Acting as a point of contact for customers.
  • Providing advisory support to sales team to develop a solution for a Bid Proposal.
  • Participating in capacity management projects and related areas.
  • Providing ad hoc assistance to customers, addressing their specific needs.
  • Attending various meetings with stakeholders and customers.
  • Addressing incident related questions and customer inquiries.
  • Generate and analyze TADz Reports.
  • Extracting SMF Data for further analysis and reporting.
  • Staying up to date with industry trends and best practices to facilitate informed discussions with customers, external Service Provider, and vendors.
  • Participating in reviews and audits, collaborating with external auditors.
  • Managing capacity planning activities to ensure optimal resource utilization.
  • Maintain Mainframe BCP and Risk documentation in the internal risk system.
  • Monitoring hardware configuration and changes, providing info about regular updates.
  • Maintaining and updating hardware documentation to reflect the latest configurations.
  • Participating in daily huddles with external Service Provider, providing updates on ongoing activities.
  • Collaborating with external Service Provider and attending capacity meetings, discussing capacity requirements and strategies.
  • Attending Service Delivery Forums with external Service Provider to address service-related issues.
  • Reviewing external Service Provider Client Security Document.
  • Following up on external Service Provider deliveries according to the Client Security Document.
  • Participating in the monthly Security and Compliance forum.
  • Forwarding information from the Security and Compliance forum to Customer teams when requested.
  • Forwarding Health Check reports to Customer teams when requested.
  • Participating in the Quarterly ITSCM Governance Meeting with external Service Provider.

What experience should you have:

  • Hands on experience with Mainframe technology
  • Strong knowledge of Mainframe services
  • Familiarity with Mainframe security concepts and best practices related to Mainframe technology
  • Excellent problem-solving and troubleshooting skills.
  • Strong communication and interpersonal skills to effectively interact with clients and cross-functional teams.
  • Fluent english

What do you get in return:

  • Contract is for an indefinite period of time > we count on you!
  • work partially or completely remote > work from wherever it suits you
  • extra holidays > we have 25 days off plus 2 sick days.
  • we contribute from 10 400 CZK per year > you name it. Choose from contributions for pension and life insurance, sports, culture, health, travel or education in the cafeteria.
  • educate yourself > we regularly organize and pay for IT courses, certifications, language training and personal development courses
  • 107 Kč meal allowance on top of your salary
  • reward for a new colleague > refer another colleague to us and get up to 80,000 CZK
  • we'll support you when you're sick > for colleagues who are seriously ill for a long period of time, we contribute to sick pay in excess of the law
  • extra work is appreciated > when overtime is needed, we pay more than the law requires
  • stay fit and fresh > in Ostrava, use the free fitness facilities in the building, in other locations, do sports with Multisport
  • Nordic culture > at Tietoevry, we believe in you. No one is breathing down your neck and checking every minute of your work. We are friendly and open.
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