Network Operations Center Engineer

Join our team as a Network Operations Center Engineer and enjoy the flexibility of a work-from-home position with the freedom to customize your set up. Be a part of a dynamic and innovative team while having the convenience of working from the comfort of your own home. 

The CI Group EMEA is looking for a highly skilled Network Operations Center Engineer who has a passion for network infrastructure, security and troubleshooting. The successful candidate will have a strong technical background and be able to work well in a fast-paced environment. If you have the qualifications and experience, we are looking for, we would love to hear from you!

Apply now, take the next step in your career and join us!

What will be your key responsibilities:

The Network Operations Center Engineer will be responsible for monitoring, maintaining, and troubleshooting the company's network infrastructure. This includes ensuring network availability, performance, and security for internal and external customers. The Network Operations Center Engineer will work closely with other teams, such as the IT, security and development teams, to identify and resolve issues in a timely manner.

Key Responsibilities:

  • Monitor and maintain network infrastructure, including routers, switches, and firewalls, to ensure high availability and performance.
  • Troubleshoot and resolve network issues, including connectivity, routing, and security problems.
  • Provide technical support to internal and external customers.
  • Work with other teams, such as IT, security, and development, to identify and resolve issues.
  • Participate in the design, implementation, and maintenance of network security measures.
  • Monitor and analyze network usage and performance to identify potential issues and suggest improvements.
  • Create and maintain documentation, including network diagrams, procedures, and troubleshooting guides.
  • Participate in on-call rotation to provide 24/7 support.

What experience should you have:

  • Bachelor's degree in Computer Science, Information Technology, or related field (prefered)
  • 3+ years of experience in a network operations center or similar role.
  • Strong knowledge of networking protocols, such as TCP/IP, DNS, DHCP, and SNMP.
  • Experience with network security, including firewalls, VPNs, and intrusion detection/prevention systems.
  • Experience with network monitoring and troubleshooting tools, such as Wireshark, Snort, and Nagios.
  • Certifications such as CCNA, CCNP a plus.
  • Excellent verbal and written communication skills.
  • Ability to work well in a fast-paced, high-pressure environment.
  • Willingness to work during US Business hours

What do you get in return:

  • 100% Remote work (with an office space available in Brno, CZ)
  • Working with an international team (mainly with our US colleagues)
  • Customize your own set up - you'll get a budget to choose your own gear
  • 25 vacation days/year
  • Multisport card
  • Company house cleaning rates
  • Access to private dentist
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