Outbound Manager

The Warehouse Outbound Manager is responsible for the day-to-day operations of the Outbound picking, packing, shipments and warehouse planning departments.

What will be your key responsibilities:

Responsibilities include staffing, training, health&safety, scheduling, order accuracy, on time delivery, continues improvements and loss prevention. The Warehouse Outbound Manager is accountable for meeting the operational goals of the Fullfilment Centre. Kifli is in a growth mode and this position will require a leader who can help us define the processes, procedures, and systems necessary to support and sustain our long-term growth.
Responsibilities and Essential Functions
  • Maintaining on-time delivery of outbound shipments by initiating, coordinating and enforcing program, operational and personnel policies / procedures
  • Maintain a high level of customer satisfaction, accuracy
  • Maintain high level of quality, safety and efficiency by employee involvement and team work.
  • Completes warehouse operational requirements by scheduling and assigning works; follow up on work results.
  • Maintain high level of inventory accuracy by audit and preventive actions.
  • Comply with warehousing, material handling and shipping requirements
  • Direct the maintenance of physical conditions and appearance of the warehouse and maintain 5S
  • Responsible for recruiting, selecting and training employees
  • Develop employee performance by appraising, coaching, and counselling
  • Establishes safety practices and hold others accountable for adhering to them

What experience should you have:

  • Experience in a leadership position within a warehouse environment within E-commerce and FMCG
  • WMS, Lean and Six Sigma is a plus
  • Ability to handle stressful situations with perseverance and professionalism
  • Proven ability to develop and maintain positive and productive relationship in a Fulfilment Centre
  • Proficiency with Microsoft Office applications especially Word, Outlook and Excel and WMS system or other.
  • Good cross functional communication & interpersonal skills with the ability to work both independently and as part of a team
  • Strong organizational skills and attention to detail - ability to manage multiple projects/assignments simultaneously
  • Time management skills with the ability to prioritize and schedule tasks for the most efficient use of time
  • Knowledgeable on safety practices, 5S best practices.
  • Understanding of pick/pack/ship operations in high volume warehouse environment
  • WMS implementation background
  • Be highly motivated
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