Outbound Manager
The Warehouse Outbound Manager is responsible for the day-to-day operations of the Outbound picking, packing, shipments and warehouse planning departments.
What will be your key responsibilities:
Responsibilities include staffing, training, health&safety, scheduling, order accuracy, on time delivery, continues improvements and loss prevention. The Warehouse Outbound Manager is accountable for meeting the operational goals of the Fullfilment Centre. Kifli is in a growth mode and this position will require a leader who can help us define the processes, procedures, and systems necessary to support and sustain our long-term growth.
Responsibilities and Essential Functions
Responsibilities and Essential Functions
- Maintaining on-time delivery of outbound shipments by initiating, coordinating and enforcing program, operational and personnel policies / procedures
- Maintain a high level of customer satisfaction, accuracy
- Maintain high level of quality, safety and efficiency by employee involvement and team work.
- Completes warehouse operational requirements by scheduling and assigning works; follow up on work results.
- Maintain high level of inventory accuracy by audit and preventive actions.
- Comply with warehousing, material handling and shipping requirements
- Direct the maintenance of physical conditions and appearance of the warehouse and maintain 5S
- Responsible for recruiting, selecting and training employees
- Develop employee performance by appraising, coaching, and counselling
- Establishes safety practices and hold others accountable for adhering to them
What experience should you have:
- Experience in a leadership position within a warehouse environment within E-commerce and FMCG
- WMS, Lean and Six Sigma is a plus
- Ability to handle stressful situations with perseverance and professionalism
- Proven ability to develop and maintain positive and productive relationship in a Fulfilment Centre
- Proficiency with Microsoft Office applications especially Word, Outlook and Excel and WMS system or other.
- Good cross functional communication & interpersonal skills with the ability to work both independently and as part of a team
- Strong organizational skills and attention to detail - ability to manage multiple projects/assignments simultaneously
- Time management skills with the ability to prioritize and schedule tasks for the most efficient use of time
- Knowledgeable on safety practices, 5S best practices.
- Understanding of pick/pack/ship operations in high volume warehouse environment
- WMS implementation background
- Be highly motivated