Outbound Manager

Responsibilities include staffing, training, health&safety, scheduling, order accuracy, on time delivery, continues improvements and loss prevention. The Warehouse Outbound Manager is accountable for meeting the operational goals of the Fullfilment Centre. Kifli is in a growth mode and this position will require a leader who can help us define the processes, procedures, and systems necessary to support and sustain our long-term growth.
Responsibilities and Essential Functions

• Maintaining on-time delivery of outbound shipments by initiating, coordinating and enforcing program, operational and personnel policies / procedures
• Maintain a high level of customer satisfaction, accuracy
• Maintain high level of quality, safety and efficiency by employee involvement and team work.
• Completes warehouse operational requirements by scheduling and assigning works; follow up on work results.
• Maintain high level of inventory accuracy by audit and preventive actions.
• Comply with warehousing, material handling and shipping requirements
• Direct the maintenance of physical conditions and appearance of the warehouse and maintain 5S
• Responsible for recruiting, selecting and training employees
• Develop employee performance by appraising, coaching, and counselling
• Establishes safety practices and hold others accountable for adhering to them

• Experience in a leadership position within a warehouse environment within E-commerce and FMCG
• WMS, Lean and Six Sigma is a plus
• Ability to handle stressful situations with perseverance and professionalism
• Proven ability to develop and maintain positive and productive relationship in a Fulfilment Centre
• Proficiency with Microsoft Office applications especially Word, Outlook and Excel and WMS system or other.
• Good cross functional communication & interpersonal skills with the ability to work both independently and as part of a team
• Strong organizational skills and attention to detail - ability to manage multiple projects/assignments simultaneously
• Time management skills with the ability to prioritize and schedule tasks for the most efficient use of time
• Knowledgeable on safety practices, 5S best practices.
• Understanding of pick/pack/ship operations in high volume warehouse environment
• WMS implementation background
• Be highly motivated