Process Manager - Operations

Work together with Product Owner and development teams on concepts and solutions to make fulfilment centres and last mile delivery processes lean and efficient

Participate on definition of business benefits, preparation of budgets and timelines

Investigate and evaluate potential areas for improvement based on thorough analysis

Create detailed design for process improvements, validate it with stakeholders from other departments (operational excellence, engineering, local teams) & clarify the assignment with development team

Document process changes, create SOPs & user manuals

Evaluate site readiness and support implementations on site

Support receipt of feedback / inputs from operations departments

Person eager to learn a lot & often change focus area

Analytical data-driven mindset

Advanced in Excel (pivots, advanced excel functions)

Knowledge of process analysis & process improvement tools (DMAIC, Value Analysis, Ishikawa…)

2-3 years of experience in operations, preferably in fast paced environment (e-commerce, automotive, JIT logistics)

Nice to have:

• Any Six Sigma and/or project management certification 

• Knowledge of SQL / statistical software / BI software

• Experience with agile environment and/or software development

English language advanced B2 minimum, German/Czech is an advantage 

Willingness to travel: can be over 50% of month depending on project phase (we have sites in 5 countries and on site presence during design and implementation of improvements is needed)

Exciting job with essential impact on customer experience and company results

Work in an international team of top experts, be a part of operations innovation teams 

Work on key solutions enabling Rohlik operations to grow and scale up

Freedom to achieve given targets

Development plan & potential to grow within company structure

Competitive salary