Process Manager (Operations) - Prague – Karlín

Join us in shaping the future of e-grocery operations at a European scale. We're building a winning operations model with cutting-edge automation, autonomous last-mile delivery, and AI-driven systems. Work alongside top experts in Operations Research, AI, and Logistics to tackle complex challenges in same-day delivery for 20,000+ products. Our R&D teams focus on simulation, optimization, and autonomous decision-making, designing the next generation of warehouse and last-mile automation. Your work will directly shape the future of logistics innovation in one of Europe's most advanced e-commerce operations.

The role of a Process Manager is to support Product Owners in a process/business analysis, solution design and implementation of new features across the Rohlik Group. Ability to handle selected projects independently is also expected.

The Process Manager will work most of the time as a part of the innovation team along with Product Owners and developers to focus primarily on software driven solutions.

What will be your key responsibilities:

Work together with Product Owner and development teams on concepts and solutions to make fulfilment centres and last mile delivery processes lean and efficient
Participate on definition of business benefits, preparation of budgets and timelines
Investigate and evaluate potential areas for improvement based on thorough analysis
Create detailed design for process improvements, validate it with stakeholders from other departments (operational excellence, engineering, local teams) & clarify the assignment with development team
Document process changes, create SOPs & user manuals
Evaluate site readiness and support implementations on site
Support receipt of feedback / inputs from operations departments

What experience should you have:

Person eager to learn a lot & often change focus area
Analytical data-driven mindset
Advanced in Excel (pivots, advanced excel functions)
Knowledge of process analysis & process improvement tools (DMAIC, Value Analysis, Ishikawa…)
2-3 years of experience in operations, preferably in fast paced environment (e-commerce, automotive, JIT logistics)
Nice to have:
Any Six Sigma and/or project management certification
Knowledge of SQL / statistical software / BI software
Experience with agile environment and/or software development
English language advanced B2 minimum, German/Czech is an advantage
Willingness to travel: can be over 50% of month depending on project phase (we have sites in 5 countries and on site presence during design and implementation of improvements is needed)

What do you get in return:

Exciting job with essential impact on customer experience and company results
Work in an international team of top experts, be a part of operations innovation teams
Work on key solutions enabling Rohlik operations to grow and scale up
Freedom to achieve given targets
Development plan & potential to grow within company structure
Competitive salary

Mám zájem o tuto pozici

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