Your Role:
You will own long-term client partnerships end-to-end — keeping delivery healthy, predictable, and valuable over time. This is not a coordination role. We need someone who can lead, resolve issues, drive delivery, and partly cover Agile Coach, Product Owner, and Account Manager responsibilities depending on the engagement.
Your Responsibilities:
- Manage long-term client engagements — owning scope, budget, and delivery quality across the full collaboration lifecycle
- Act as the main delivery partner for the client's Product Owner — aligning on priorities, progress, and value
- Collaborate closely with Solution Architects, Development Engineers, and Key Account Managers internally
- Step into Agile Coach, Product Owner, or Account Manager responsibilities when the project setup requires it
- Build and maintain strong relationships with client stakeholders at all levels
- Identify risks early and keep all parties aligned — internally and externally
- Prepare status reports, roadmaps, and steering committee materials
- Spot opportunities to deliver more value within the ongoing partnership