Project Manager - Dyson

This is an exciting opportunity for a highly organised, client centric individual to join HH Global as Project Manager as they develop and grow with an exciting and very innovative client. Their client, a well-known, global brand which designs and manufactures household and personal care appliances, are growing in what is an ever-changing retail environment and needs HH Global to support and enhance their instore execution. Thanks to an expansion of their services to other regions, they're looking for a flexible Project Manager able to work across time-zones for North American projects. 

As Project Manager you will oversee and support coordinating project team members in order to ensure that each project (complete store, shop-in-shop or range of displays) is successfully planned (floor planning), fixtures assembled, picked & packed, delivered and installed in the required destination in the required quality and time frame. You will also build strong internal relationships and work closely with your development and production managers, ensuring you are able to work effectively together to surpass our clients' high expectations. 

What will be your key responsibilities:

  • Build a strong and robust relationship with your client;
  • Own all aspects of the timing of the delivery and be the main point of client contact day to day;
  • Take detailed briefs from our client in conjunction with your Account Manager;
  • Project manage campaigns from briefing to delivery;
  • Produce detailed specifications for internal and external clients based on client knowledge;
  • Deliver a high level of customer service to internal and external stakeholders;
  • Monitor projects to ensure they are delivered to specification and on time;
  • Implement new methods and procedures as required;
  • Work as a team to help deliver contractual requirements, prepare presentations and complete necessary account admin and reporting;
  • Work with Account Director and Account Manager(s) to identify and develop new business opportunities;
  • Manage and monitor objectives to meet key business drivers;
  • Ensure compliance with Regulatory and Company policies;
  • Measure customer satisfaction and take appropriate action to continually exceed expectations;
  • Budget responsibility for your projects

What experience should you have:


  • You will have experience in either business administration, or a client services role such as Project Coordinator or Senior Account Executive or similar. You will have experience of working within a contracted environment to strict SLAs (service level agreements) and KPIs (key performance indicators);
  • Experience with full project lifecycle or understanding and ability to put together a project plan and timeline
  • Fantastic proven customer service skills with the ability to communicate with key client stakeholders and develop relationships in an organic fashion
  • An interest in and/or experience of working with innovative of global brands


  • Outstanding organisational and planning skills, as well as strong time management and prioritisation skills
  • Strong team player able to work well with other team
  • Great Excel skills and confident with using Microsoft Office
  • Fluency in English language is a must for this position, as you will be in daily contact with international stakeholders on client's side
  • Able to work under pressure and to tight deadlines, with a good sense of humour
  • Is professional, courteous and calm under pressure
  • Numerate with a strong commercial understanding


  • A marketing or project management qualification or course would be beneficial, but not essential

What do you get in return:

  • Competitive salary package
  • 25 days vacation + 3 days sick leave
  • Amazing, modern office with gym
  • Benefit Plus package
  • Transportation aid for business needs and parking
  • Company laptop + Company cell phone with SIM card
  • Flexible working hours and office attendance
  • Possibility of training or future relocation in other HH Global branches
  • Possibility to travel (10%)

Mám zájem o tuto pozici

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