Repair Package Specialist VAN - German & English

• Creating new repair packages for easy and complex repairs, for high W&G costs and high-priority W&G topics
• Reviewing and approving content of automatically generated repair packages
• Updating repair packages in case specifications or positions changed
• Correcting or amending repair packages based on market feedback
• Providing appropriate answers to markets’ feedback
• Setting upper limits for each repair package to be used in warranty applications for warranty claims selection and assessment
• Creating repair packages based on published repair documents and other necessary MB requirements
• Avoiding unjustified warranty and goodwill costs
• Increasing efficiency of repair packages usage at dealers worldwide
• Communicating, when necessary, with the technical departments GSP/TP etc. to align on repair package content
• Communicating, when necessary, with the departments (GSP/BW, GSP/O, MPCs/MOCs etc.) to gain clarification of technical details
• Reporting relevant key performance indicators frequently

• Excellent German (C2) and fluency in English (B2)
• Experience in VAN or Car mechanic industry
• Highly professional and consistent communication skills
• Ability to manage complexity under high pressure and stress

Our client offers you in exchange a job opportunity in an ambitious, professional, dynamic and multicultural working environment, where people work to give their best, but have fun as well.

• Generous relocation package including 6 weeks housing and reimbursement for the first arrival, housing fee and moving costs
• Collective health insurance at discounted rates
• Pension plan
• Holiday allowance
• Transportation plan: free bike every 3 years or; free public transport or; contribution to fuel costs
• An extensive initial training at the beginning and a follow-up buddy program
• Great chances for your personal and professional development