Sales Support & Customer Service Associate - French

Moving the world’s most critical products is not a piece of cake. Luckily, our client has been offering conveyance solutions for many years to solve these issues. They work in industries ranging from food processing to industrial manufacturing to logistics and material handling, offering awarded customer service support and cutting-edge solutions.
Are you up for a new challenge? This time our client is looking for an Account Representative (m/f/d) with French language skills.

What will be your key responsibilities:

  • Delivering high-end service to our client's B2B clients
  • Providing optimal order management and technical support in response to customer requests
  • Co-managing accounts and developing business relationships by offering value-added products
  • Identifying customers' needs and ensuring the correct service
  • Developing, maintaining, and sharing knowledge of the customers' purchasing behavior, organization, economic trends, and competition
  • Partnering with Account Manager to achieve customer goals
  • Establishing excellent relationships with colleagues from other departments and enabling process improvements and optimization

What experience should you have:

  • Business fluent in French (C2) and very good English (C1) both written and spoken
  • Several years of commercial business to business experience (internal)
  • Creative thinker with the ability to simplify complex situations
  • Problem-solving skills
  • Confident, positive mindset, resilient, initiative taker, self-management
  • Technical affinity and curiosity

What do you get in return:

  • Boosting your international experience and your potential
  • Working in an awarded customer service department that invests in each other’s success and takes pride in their work
  • An inspiring working environment grounded in ideas, teamwork, and effort
  • Home-office, travel allowance, pension, generous contribution to health and life insurance, 25 paid holidays per year, 6 ATV days, and more
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