SITE RELIABILITY ENGINEER

SITE RELIABILITY ENGINEER

We're seeking a Site Reliability Engineer (SRE) team member with on-call duties to manage and oversee our SAFEQ Cloud print services hosted on AWS. This new colleague will play a critical role in ensuring system reliability, infusing SRE principles into the company culture and processes, and responding to system emergencies in a 24/7 setup.

RESPONSIBILITIES:

• Monitor and manage the SAFEQ Cloud print service, ensuring high availability and reliability within the AWS environment.
• Develop and implement tools and practices for automating routine tasks to improve system scalability and resilience.
• Set up alerts and monitoring metrics for proactive identification and mitigation of system issues.
• Participate in capacity planning and performance tuning to enhance system performance.
• Collaborate with software engineering teams to ensure seamless deployment, efficient trouble-resolution, and effective crisis management.
• Conduct root cause analysis following system incidents - post mortems; define corrective actions and preventative measures.
• Education and Training: Act as an educator and advocate for SRE best practices. Train and mentor cross-functional teams in SRE principles.

• Fluent English, good communication skills.
• Experience in an SRE role.
• Proficiency with AWS and its various services and resources.
• Solid understanding of the software development life cycle, CI/CD pipelines.
• Problem-solving skills, with the ability to think systematically.
• Knowledge of networking, security, and database systems.
• Availability for on-call duties in a 24/7 setup.