Unix/Linux administrator for ITSM tool - ServiceNow

Into our IT Service Management team we are looking for a Unix/Linux administrator for ITSM tool - ServiceNow.

What will be your key responsibilities:

  • ServiceNow system maintenance, configuration, optimization (performance investigation) installation and monitoring, analysis and investigation,
  • administration of ITSM tool (ServiceNow) as part of Incident, Request, Problem and Change management
  • responsible for documentation creation and it’s maintenance,
  • seeking for improvements, standardization and automation of routine work
  • cooperation with other teams

What experience should you have:

  • communicative and customer-oriented
  • with basic knowledge of UNIX/Linux operating systems, MySQL/MariaDB database systems and network knowledge
  • with active English knowledge

As an advantage we appreciate if you have:

  • knowledge of any ITSM tool (e.g. ServiceNow)
  • Apache HTTP, Apache Tomcat, JavaScript
  • Certificated System Administrator, ITSM or another ServiceNow certifications
  • ITIL knowledge

What do you get in return:

  • The contract is for an indefinite period of time. We count on you!
  • Work partially or completely remote. Work from wherever it suits you.
  • Extra holidays. We have 25 days off plus 2 sick days.
  • We contribute from 10 400 CZK per year. You name it. Choose from contributions for pension and life insurance, sports, culture, health, travel or education in the cafeteria.
  • Educate yourself. We regularly organise and pay for IT courses, certifications, language training and personal development courses.
  • 77 CZK meal allowance on top of your salary.
  • Reward for a new colleague. Refer another colleague to us and get up to 80,000 CZK.
  • We'll support you when you're sick. - For colleagues who are seriously ill for a long period of time, we contribute to sick pay in excess of the law.
  • Extra work is appreciated. When overtime is needed, we pay more than the law requires.
  • Stay fit and fresh. In Ostrava, use the free fitness facilities in the building, in other locations, do sports with Multisport.
  • Nordic culture. At Tietoevry, we believe in you. No one is breathing down your neck and checking every minute of your work. We are friendly and open.
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