Brand Operations Manager

• Hold regular team meetings and one-on-one discussions with direct reports;

• Conduct performance evaluations and provide periodic constructive feedback on behavior and performance;

• Ensure high-quality KPI achievement and reporting from the team;

• Develop efficient workflow strategies for the team;

• Identify training and knowledge gaps and implement appropriate remedies;

• Implement goals and personal development initiatives as directed by management;

• Collaborate with HR and Training Teams to hire, onboard, and train new analysts;

• Foster collaboration between different OpSec teams to achieve strategic initiatives;

• Lead projects aimed at enhancing efficiency and standardizing workflows;

• Work with Customer Success Managers to ensure client objectives are met;

• Handle administrative tasks such as approvals for holidays and expenses;

• Promote the adoption of company policies and procedures;

• Perform other duties as assigned.

• Bachelor’s degree or equivalent experience;

• Minimum of three (3) years of direct people management experience;

• Experience in managing cultural and organizational change with strong communication skills;

• Proficient in Microsoft 365, including Outlook and PowerPoint;

• Mid to advanced level skills in Microsoft Excel, including pivot tables and charts;

• Experience in analytical reporting and creating impactful presentations;

• High fluency in English (written and spoken);

• Strong analytical and communication skills;

• Excellent time management and project management abilities;

• Inquisitive mindset with a willingness to ask questions;

• Self-motivated and adaptable to client and organizational changes;

• Strong attention to detail and ownership of project and account outcomes.

• Competitive annual gross salary starting from €40,000 - 45000 (the final offer will depend on your profile);

• Company Bonus to 10%;

• Medical Health Insurance;

• Life insurance;

• Holidays 24 working days + public holidays.