Process and Quality Manager for Wholesale

• Collecting, analyzing, and modeling business processes within the area of responsibility • Identifying potential improvements in terms of efficiency and quality and proposing appropriate measures (e.g., digitalization)
• Defining process and quality KPIs • Monitoring agreed measures and conducting reviews/audits
• Advising the business on the design of systems, processes, and quality management in the respective area
• Designing, coordinating, and implementing improvements in process and quality management in collaboration with involved departments
• Acting as a subject matter expert and point of contact for internal process and quality owners
• Managing projects
• Designing and conducting internal/external reviews and audits
• Managing interfaces (interface management)
• Acting as a contact person for operational colleagues
• Defining and submitting requirements to IT

• University degree (Bachelor’s or Master’s) in Finance/Accounting
• Professional experience in a financial role within a company
• Experience in accounts receivable management with an economic and financial background
• Ability to understand the end-to-end Order-to-Cash process (invoicing, payments, collections, and dunning) Language Skills: German, English
• Experience with SAP
• Advanced knowledge of MS Office (PowerPoint, Excel, Word)
• Analytical, communication, and organizational skills
• Ability to understand end-to-end processes
• Detail-oriented problem-solving skills, critical thinking, and time management
• Teamwork is essential for our organization
• Independent and comprehensive thinking
• High level of self-motivation and a strong sense of responsibility for the assigned area of work

• Annual Bonus (Variable Pay): In accordance with the employer’s compensation policy, employees are eligible for an annual bonus of up to 5% (expert positions).* 
• Meal Allowance: Meal contribution of EUR 7.50 per working day, of which EUR 6.50 is paid by the employer, provided in advance via a Ticket Restaurant card or as a financial allowance. 
• Cafeteria Benefits: Monthly contribution of EUR 25 to the Cafeteria benefits system or a MultiSport card.* 
• Company Mobile Phone: Company mobile phone for both business and personal use, including unlimited calls, SMS/MMS, and 15 GB of EU roaming data at 4G speed. After the data allowance is consumed, the speed is reduced to 128 kbps. 
• Flexible Working Hours: Employees can organize their working day according to their preferences, while respecting the core working hours from 9:00 AM to 2:00 PM. 
• My Days: Entitlement to one or more paid leave days without the need to provide a medical certificate. The number of days is determined by the line manager. Additional paid leave is provided to parents of first-grade schoolchildren on their child’s first school day.* 
• Employee Referral Bonus: Reward of up to EUR 1,700 for the successful referral of a candidate hired on a permanent employment contract. 
• Telekom Product Discounts: Discounts of up to 50% on Telekom products, including internet, fixed-line, and mobile services. 
• Partner Discounts: Discounts with dozens of partners in the areas of health, sports, fashion, culture, travel, housing, and education.* 
• Supplementary Pension Contribution: Employer contribution to the employee’s selected supplementary pension scheme in the amount of 1.5% of gross salary.* 
• Learning & Development: Career development and training opportunities focused on both soft and hard skills. Employees receive a EUR 180 contribution towards language courses on each employment anniversary with DTSE Slovakia. 
• Corporate Events: Summer and Christmas parties, St. Nicholas Day events, Health Days, blood donation campaigns, team-building activities, and more. 
• Mojra.sk Psychological Counselling: Access to psychological counselling services through Cafeteria benefit points.* 
• Benefits for Future Parents: Employees receive a EUR 100 contribution upon the birth of a child. Fathers receive one additional week of paid leave on top of the statutory two-week paternity leave. Employees going on parental leave may retain their company mobile phone for up to one year. 
• Relocation Bonus: Employees relocating from another country to Slovakia based on an employment contract with DTSE Slovakia are eligible for a EUR 1,500 relocation allowance, paid during the first three months of employment (EUR 500 per month).

* Available after successful completion of the probation period as defined in the employment contract.