Quality Supervisor (m/w/d) Operation & Products

As the name suggests, in the Quality department we check the quality of goods such as fruits, vegetables or products of our private label. In short, everything we can positively influence so that everyone can shop better and happier with us. We also focus on and verify complaints submitted by customer support. Our agenda also includes HACCP documentation, one of the basic tools for effectively preventing the risks to food safety that we create and modify.

As the Quality Supervisor (m/w/d) Operation & Product  you will be responsible for setting, managing, and overseeing all processes to ensure quality across the entire supply chain (supplier – products – warehouse – transport to customer), ensuring compliance both from a legal point of view and from the perspective of the customer. The role also oversees the product development process for private label items from the quality perspective and actively contributes to quality innovations and process optimizations.

What will be your key responsibilities:

Your responsibilities:

Operational

  • Setting up and monitoring quality processes: receiving, storage, production, picking, dispatch, returns, transport, and new pick-up points / cross-docks
  • Creating and maintaining documentation (quality standards, HACCP, operational procedures, sanitation procedures)
  • Continuous temperature monitoring and corrective actions
  • Setting up and evaluating DDD (Disinfection, Decontamination, Disinfestation)
  • Creating methodologies for internal audits in warehouses, cross-docks, pick-up points, and internal inspections of warehouses/pick-up points
  • Managing metrology guidelines
  • Conducting employee training (hygiene basics) and being responsible for training content
  • Managing documentation for inspections by regulatory bodies
  • Leading quality improvement projects

Suppliers

  • Communicating complaints to suppliers, resolving issues, implementing corrective actions, and analysing trends
  • Supplier evaluations
  • Conducting supplier audits

Products

  • Handling operational complaints within the warehouse
  • Overseeing development and quality control of private label products
  • Establishing a system for new product quality control

Private Label Products

  • Conducting supplier audits for private label items
  • Managing and reviewing product specifications
  • Ensuring the quality of private label products


What experience should you have:

  • Fluent in English on level B2 and professional proficiency in German on level C2
  • Food Science degree, min. Food processing, min., high school (ideally university)
  • Perfect knowledge of Food law, food safety standards 
  • Experience with quality control, quality management system in food operation (warehouse, retail preferably) - 5 years of experience
  • Experience in managing a team of people, Leadership type - ability to manage and coordinate the performance of multiple people, give feedback, delegate tasks, check adherence to set processes and motivate performance and delivery of results
  • Good communication skills - able to balance communication between quality, commercial, operation and supply chain teams.
  • Ability to learn quickly and adapt to changing environment
  • Ability to work with large amounts of data
  • Driven to achieve highest quality in daily work and constantly improve customer satisfaction
  • Ability to make quick decisions 

What do you get in return:

  • Your work will have a direct impact on the company's results
  • We will implement your good ideas almost immediately – not waiting for the approval of the headquarters somewhere in the world
  • You will not be bound by corporate processes
  • Your work has to be innovative and meaningful, we do not want to follow trends, but set them
  • Last but not least, we mainly offer a fair reward and the possibility of professional growth and education, also a great bunch of people around and a legendary corporate events

I want to apply

Send offer to e-mail

More positions in category Quality Management, region Munich

Director of Quality

  • Rohlik Group
  • Prague – Karlín
  • By agreement

The Director of Quality will face the ambitious challenge of upholding and unifying industry-leading quality standards that not only meet but surpass local regulatory requirements across all markets.…

Director of Quality

Quality Assurance Specialist (m/w/d)

  • Knuspr.de
  • Berlin
  • Nach Vereinbarung

Wir sind Knuspr.de & Gurkerl.at, Ihr Online-Markt in München, Frankfurt, Berlin, Wien und Umgebung. Wir bieten unseren Kunden ein völlig neues Online-Einkaufserlebnis – eine Kombination aus…

Quality Assurance Specialist (m/w/d)