AIOps Architect

About the role

• AIOps Strategy & Architecture: Design and implement AI-driven solutions for automated IT operations, including monitoring, predictive analytics, anomaly detection, and incident response. Integrate AIOps into complex IT environments.
• AIOps Tools Expertise: Hands-on experience with platforms like OpsRamp, OBM, Moogsoft, Splunk, Dynatrace, etc. Recommend and implement AIOps tools to enhance incident management and root cause analysis.
• Public Cloud Expertise: Design scalable, cloud-native solutions for Azure and AWS. Integrate AIOps with cloud infrastructure and guide best practices.
• Pre-Sales & Pricing: Provide technical expertise in pre-sales, develop pricing strategies, and conduct technical workshops, presentations, and demos.
• Solution Development & Deployment: Develop strategies for incident management and intelligent automation. Drive Proof of Concept (PoC) efforts.
• Collaboration & Leadership: Mentor consultants and engineers, work with cross-functional teams, and stay updated on AIOps, cloud, and AI/ML trends.

Required Skills & Qualifications:

• Proven experience in AIOps solutions and tools (OpsRamp, OBM, Moogsoft, Splunk, Dynatrace, Datadog).
• Deep understanding of public cloud platforms (AWS, Azure, GCP) and ITSM tools (ServiceNow, BMC Remedy).
• Experience in pre-sales, developing technical proposals, and solution presentations.
• Strong problem-solving, analytical, and communication skills.
• Ability to manage multiple priorities in a fast-paced environment.

Preferred Qualifications:

• Certifications in Public Cloud.
• Experience with ITSM platforms like ServiceNow.
• Hands-on experience with AIOps tooling and automation (Ansible, Python, Ayehu).
• Familiarity with pricing tools and licensing models for cloud and AI solutions.

•  Contract is for an indefinite period of time > we count on you!
•  work partially or completely remote > work from wherever it suits you
•  extra holidays > we have 25 days off plus 2 sick days.
•  we contribute from 10 400 CZK per year > you name it. Choose from contributions for pension and life insurance, sports, culture, health, travel or education in the cafeteria.
• educate yourself > we regularly organize and pay for IT courses, certifications, language training and personal development courses
• 107 CZK meal allowance on top of your salary
• reward for a new colleague > refer another colleague to us and get up to 80,000 CZK
• we'll support you when you're sick > for colleagues who are seriously ill for a long period of time, we contribute to sick pay in excess of the law
• extra work is appreciated > when overtime is needed, we pay more than the law requires
• stay fit and fresh > in Ostrava, use the free fitness facilities in the building, in other locations, do sports with Multisport
• Nordic culture > at Tietoevry, we believe in you. No one is breathing down your neck and checking every minute of your work. We are friendly and open.