Change Manager Operations - Prague – Liboc

This Operations role focuses on leading strategic projects across Fulfillment Centers and the Last Mile delivery network in the Czech Republic. Key responsibilities include managing the project pipeline, overseeing implementation, and driving operational excellence. Additionally, the role involves coordinating with stakeholders to ensure smooth collaboration and providing support during peak operational periods. The aim is to maintain efficiency and meet targets while aligning initiatives with the company’s strategic goals.

What will be your key responsibilities:

Own the strategic pipeline of projects, programs and tools for all Fulfillment Centers and Last Mile operations in the Czech Republic and also local change requests to ensure successful implementation. This would include managing the data collection, coordination, planning,
Run project management office to track progress, report on ongoing initiatives, monitor and supervise process changes
Drive the adoption of best practices and standardization of processes and exchange knowledge within the network
As a People Manager, you will lead a team of 5-7 direct reports, ensuring their professional development, fostering a collaborative environment, and driving overall team performance
Interact and coordinate with multiple stakeholders (regional and local) and present to steering committees to ensure the successful execution of programs
Work closely with the site staff and local support teams (Safety, IT, HR, Facility maintenance) to build and secure support and resources for projects and initiatives to ensure deadlines are met
Confidently prioritize programs, resources and scope while managing stakeholder expectations
Collect and consolidate innovative ideas from site operations and support them in creating business cases
Work with large data sets and own operations metrics and communicate them during daily/weekly review meetings
Reporting directly to the country Chief Operating Officer
Support operations during periods of high demand

What experience should you have:

Proven experience in project management and change management
Strong data management, planning, and coordination skills
Education of Operations teams in the area of Continuous Improvement, identifying and removing Waste
Ability to test, validate, analyze, and optimize processes
Experience in promoting best practices and process standardization
Excellent stakeholder management and presentation skills
Ability to work closely with site staff and support teams
Strong prioritization skills and the ability to manage large datasets
Flexibility to support operations during high-demand periods
Fluency in Czech and English

What do you get in return:

Direct impact on the company's results
Quick implementation of your good ideas without lengthy approval processes
Freedom from rigid corporate processes
Opportunity to set trends with innovative and meaningful work
Fair reward and opportunities for professional growth and education
Great team and legendary company events

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