Customer Finance Specialist with Croatian or Serbian language

Do you feel attracted to the area of finance and speak Croatian or Serbian language?
If you answered both questions with a YES, then look no further. In Bratislava, we are setting up a new team to support our customer’s operations for the Balkan region, starting with Croatia. Do you have moderate experience? Have no worries, we will start with the easier tasks, such as Payment processing and work our way towards more complex and challenging financial tasks, like evaluating customers credit report, Collection management or even Business assurance topics.
We are very eager and active the field of automation to enable our colleagues to focus on more value-added tasks. At Deutsche Telekom Services Europe we are very proud of our open-minded and inclusive work culture, and we always value some fresh ideas to improve ourselves.
As a small taste of that, in house we serve 12 nationalities and speak 10 different languages.

Does this sound like your perfect future job? Good news, it’s easy to make your dream come true. Just send us your CV, and we will be happy to take a look at it and get in touch with you.

What will be your key responsibilities:

  • Charging and invoicing customers based on delivered requests
  • Posting of invoices in ERP system, initiation and overseeing of bill run process
  • Collection and payment allocation activities within Invoice to Cash process for mass and/or individual market including accruals posting, netting, offsetting and write offs of receivables
  • Taking care of customer accounts, including regular reconciliation activities
  • Supporting with monthly / quarterly / yearly closing activities 
  • Ensuring quality via internal controls processes (ICS)
  • Communication with the internal / external customers & 3rd parties 
  • Work on other ad-hoc and regular requests/tasks 
  • Participate in project work
  • Active identification of areas for process improvements, simplification and automation
  • Independent performing of assigned tasks
  • Fosters teamwork and efficient collaboration within the team
  • Ability to cover and deputize within the team and across teams in the department
  • Support of team, Multiplicator and Supervisor 

We work in a HYBRID STYLE of working with an unlimited home office, but twice a week we meet in the office for meetings.

The published salary is the minimum possible offer.
The starting salary may be higher depending on the extent of fulfillment of the employee's requirements (education, language skills, required practice, personality assumptions and skills).

What experience should you have:

  • Education: secondary school with exam
  • Language skills: Croatian or Serbian - Intermediate (B2) and English - Intermediate (B2)
  • Relevant finance work experience
  • MS Office – advanced
  • SAP (FI module) – an advantage
  • CRM - basics
  • Responsibility and attention to detail
  • Very good communication skills
  • Ability to work in a team
  • Customer orientation
  • Analytical thinking
  • Willingness to constantly learn and improve
  • Ability to work under pressure

What do you get in return:

  • Annual bonus
  • Fully paid meal vouchers
  • Phone also for private use
  • Notebook
  • Discounts for selected Telekom products
  • Supplementary pension saving contribution
  • Cafeteria system of benefits/Multisport card
  • Sick days
  • Sports club & Health days
  • Teambuildings, summer & Christmas party
  • Opportunities for career growth
  • Referral program
  • Flexible working time
  • Employee Assistance Program: Free telephone and e-mail access for our employees and their family members to the following professionals: Psychologist, Consultant, Lawyer, Financial Consultant
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