Customer Finance Specialist with Polish language

We are looking for a Customer Finance Specialist with advanced Polish language skills and a strong interest in financial processes. In this role, you will support end-to-end order-to-cash activities, including payment allocation, collections, dispute resolution, and financial reporting, while ensuring accuracy, compliance, and process efficiency.

What will be your key responsibilities:

  • Manage the Order-to-Cash process, including credit checks, order processing, billing, payments, and collections.
  • Review and manage invoices, payments, customer accounts, and resolve discrepancies and disputes.
  • Monitor receivables, handle overdue payments, insolvencies, and fraud-related cases.
  • Support monthly, quarterly, and annual closing activities and ensure accuracy through internal controls.
  • Communicate with internal and external customers and third parties.
  • Prepare reports and monitor key Order-to-Cash performance metrics.
  • Identify opportunities for process improvement, simplification, and automation.
  • Independently handle complex accounting and Order-to-Cash activities.
  • Participate in projects and support regular and ad-hoc tasks.
  • Ensure compliance with internal policies, regulations, and defined quality and performance standards.

What experience should you have:

  • Good communication skills 
  • Polish language - minimum B2 level (required)
  • Strong analytical skills and attention to detail
  • MS Office proficiency 
  • English language - B2 (beneficial)
  • Ability to work independently as well as in a structured team environment
  • Proactive approach to process improvement, problem-solving, and automation mindset
  • Ability to manage multiple tasks and meet deadlines in a fast-paced environment

What do you get in return:

  • Annual Bonus (Variable Pay): In accordance with the employer’s remuneration policy, employees are eligible for an annual bonus of up to 5% of their annual total cash, subject to achieving 100% of the performance criteria defined by the employer.*  
  • Meal Allowance: Meal contribution of EUR 7.50 per working day, of which EUR 6.50 is paid by the employer, provided in advance via a Ticket Restaurant card or as a financial allowance. 
  • Cafeteria Benefits: Monthly contribution of EUR 25 to the Cafeteria benefits system or a MultiSport card.* 
  • Company Mobile Phone: Company mobile phone for both business and personal use, including unlimited calls, SMS/MMS, and 15 GB of EU roaming data at 4G speed. After the data allowance is consumed, the speed is reduced to 128 kbps. 
  • Flexible Working Hours: Employees can organize their working day according to their preferences, while respecting the core working hours from 9:00 AM to 2:00 PM. 
  • My Days: Entitlement to one or more paid leave days without the need to provide a medical certificate. Additional paid leave is provided to parents of first-grade schoolchildren on their child’s first school day.* 
  • Employee Referral Bonus: Reward of up to EUR 1,700 for the successful referral of a candidate hired on a permanent employment contract. 
  • Telekom Product Discounts: Discounts of up to 50% on Telekom products, including internet, fixed-line, and mobile services. 
  • Partner Discounts: Discounts with dozens of partners in the areas of health, sports, fashion, culture, travel, housing, and education.* 
  • Supplementary Pension Contribution: Employer contribution to the employee’s selected supplementary pension scheme in the amount of 1.5% of gross salary.* 
  • Learning & Development: Career development and training opportunities focused on both soft and hard skills. Employees receive a EUR 180 contribution towards language courses on each employment anniversary with DTSE Slovakia. 
  • Corporate Events: Summer and Christmas parties, St. Nicholas Day events, Health Days, blood donation campaigns, team-building activities, and more. 
  • Mojra.sk Psychological Counselling: Access to psychological counselling services through Cafeteria benefit points.* 
  • Benefits for Future Parents: Employees receive a EUR 100 contribution upon the birth of a child. Fathers receive one additional week of paid leave on top of the statutory two-week paternity leave. Employees going on parental leave may retain their company mobile phone for up to one year. 
  • Relocation Bonus: Employees relocating from another country to Slovakia based on an employment contract with DTSE Slovakia are eligible for a EUR 1,500 relocation allowance, paid during the first three months of employment (EUR 500 per month). 

* Available after successful completion of the probation period as defined in the employment contract.

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